Assistant General Manager - The Eddie Burger & Bar

BHC; Banff; Sur place; CAD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive salary and bonus programs

Welcome gift card

50% off food and beverages

Learning & Development allowance

Cell phone allowance

Extended health benefits

RRSP matching

Disability coverage after 3 months

3 weeks paid vacation + holidays

Volunteer time

Manager housing may be available

Résumé du poste

The Eddie Burger & Bar in Banff, part of Banff Hospitality Collective, is hiring an Assistant General Manager to help manage daily operations and lead a team. You will oversee staff, budget, inventory, guest experience, and collaborate with culinary and executive leadership.

ProServe certification is required and you will work across flexible shifts, driving service excellence while maintaining brand standards and the venue’s welcoming personality.

Qualifications

• Experience in the food and beverage industry.
• Supervisory or management experience is a strong asset.
• ProServe certification required.
• Availability to work mornings, afternoons, evenings, weekends, and holidays required.
• Adaptable with technology and systems, from day to day use to troubleshooting and training others.
• An amazing team player with a knack for bringing others together to work towards a common goal.
• Connecting with people and building trusting relationships comes easy to you.
• Strong communication skills and a collaborative, team focused working style.
• You know when to step back, welcome other perspectives, and try new approaches.
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times.

Responsabilités

• Oversee and manage all areas of the venue and use your discretion to make decisions quickly
• Lead by example, maintaining a floor presence for the duration of your shift
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Ensure financial and payroll administration, including invoicing and reporting, is accurate, timely, and compliant with company policy
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, and federal, provincial, and municipal laws
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Deeply understand and champion the venue’s brand, delivering on its promise and inspiring your team to do the same
• Focus on outstanding guest service, responding to complaints, taking appropriate action, and generating return guests
• Recognize the importance of employee experience and build a strong team culture
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings

Connaissances

Food & beverage leadership

Supervisory experience

ProServe certification

Availability flexible

Technology adaptability

Team collaboration

Excellent communication

Description du poste

We’re looking for an Assistant General Manager to join us at The Eddie! Eddie Burger is a small retro diner space with a big personality. Eddie loves burgers more than most, and just as much as you. Alberta beef is his favourite, washed down with a milkshake. Want to know more? Check us out here: https://www.eddieburgerbar.ca/

Assistant General Manager

The Assistant General Manager contributes to the success of The Eddie Burger & Bar by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.

We Love Perks! This Position Includes:

• Competitive salary, achievable bonus programs + tips
• $200 Welcome Gift Card to use at any BHC Venue
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Learning & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short-term & Long-term Disability coverage after 3 months
• 3 weeks paid vacation + statutory holidays
• Paid community volunteer time
• Affordable manager housing may be available

What You’ll Do:

• Oversee and manage all areas of the venue and use your discretion to make decisions quickly
• Lead by example, maintaining a floor presence for the duration of your shift
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Ensure financial and payroll administration, including invoicing and reporting, is accurate, timely, and compliant with company policy
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, and federal, provincial, and municipal laws
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Deeply understand and champion the venue’s brand, delivering on its promise and inspiring your team to do the same
• Focus on outstanding guest service, responding to complaints, taking appropriate action, and generating return guests
• Recognize the importance of employee experience and build a strong team culture
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings

What You Have:

• Experience in the food and beverage industry is required
• Supervisory or management experience is a strong asset
• ProServe certification required
• Availability to work mornings, afternoons, evenings, weekends, and holidays required
• Adaptable with technology and systems, from day to day use to troubleshooting and training others
• An amazing team player with a knack for bringing others together to work towards a common goal
• Connecting with people and building trusting relationships comes easy to you
• Strong communication skills and a collaborative, team focused working style
• You know when to step back, welcome other perspectives, and try new approaches
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times

Banff Hospitality Collective is: https://www.banffcollective.com/banff-restaurants

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.