Assistant General Manager: Lead Dining & Team

Banff Hospitality Collective Inc.; Banff; Hybrid; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary + tips

Welcome gift card

50% food & drink discount

Learning & Development allowance

Cell phone allowance

Extended health benefits

RRSP/FHSA matching

Disability coverage

Paid vacation 3 weeks

Volunteer time

Subsidized manager accommodation

Job summary

Banff Hospitality Collective is seeking an Assistant General Manager for Bear Street Tavern in Banff. You will oversee daily operations, manage staff with the General Manager, and focus on delivering an exceptional guest experience in a fast-paced setting.

Responsibilities include inventory control, cost management, payroll, and adherence to safety standards while supporting the culinary team and executive leadership.

Qualifications

• Experience in the food and beverage industry is required.
• Supervisory or management experience is a strong asset.
• ProServe certification required.
• Availability to work mornings, afternoons, evenings, weekends, and holidays required.
• Adaptable with technology and systems, from day to day use to troubleshooting and training others.
• An amazing team player with a knack for bringing others together to work towards a common goal.
• Connecting with people and building trusting relationships comes easy to you.
• Strong communication skills and a collaborative, team focused working style.

Responsibilities

• Oversee and manage all areas of the venue, using your discretion to make decisions quickly.
• Lead by example, maintaining a floor presence for the duration of your shift.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Ensure financial and payroll administration, including invoicing and reporting, is accurate, timely, and compliant with company policy.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, and federal, provincial, and municipal laws.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Deeply understand and champion the venue's brand, delivering on its promise and inspiring your team to do the same.
• Focus on outstanding guest service, responding to complaints, taking appropriate action, and generating return guests.
• Recognize the importance of employee experience and build a strong team culture.
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings

Skills

F&B experience

Supervisory experience

Leadership

ProServe certification

Shift flexibility

Customer service

Communication

Team player

Tech-enabled

Job description

Banff Hospitality Collective is seeking an Assistant General Manager for Bear Street Tavern in Banff. You will oversee daily operations, manage staff with the General Manager, and focus on delivering an exceptional guest experience in a fast-paced setting.

Responsibilities include inventory control, cost management, payroll, and adherence to safety standards while supporting the culinary team and executive leadership.