Assistant(e) gérant(e)

Ardene; Town of Bridgewater; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Ardene Rewards upgrades

Birthday paid off

Wellness days

Wellness initiatives

Cool contests

Opportunities for growth

Job summary

Ardene in Canada is seeking an Assistant Manager to support the Store Manager, drive sales, and lead the team while delivering outstanding customer service that reflects the brand culture. You will help implement strategies to meet sales targets, oversee daily operations, train staff, and ensure policies are followed.

In this role you will also handle register transactions, maintain store standards, and support ongoing initiatives.

Qualifications

• Minimum 1-year retail experience in a leadership role.
• High school diploma or equivalent.
• Excellent selling and customer service abilities.
• Strong time management, and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Responsibilities

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Skills

Retail leadership

Customer service

Time management

Communication skills

Team leadership

Delegation

Education

High school diploma or equivalent

Job description

The Role

The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting the company’s culture and image.

In the absence of the Store Manager, the Assistant Manager oversees all store operations.

Responsibilities Include:

• Assisting in the implementation of strategies to achieve the store’s sales and profit budgets.
• Oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Providing excellent customer service and coaching their team accordingly.
• Comply with all head office requests regarding store operations.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing all other related duties as directed by the Store Manager.

Qualifications:

• Minimum 1-year retail experience in a leadership role
• High school diploma or equivalent
• Excellent selling and customer service abilities
• Strong time management, and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements:

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:

• Days, evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth