Assistant Customer Service Manager

Athletic Alliance Sport Supplements; Toronto; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading company in health and wellness is looking for an Assistant Customer Service Manager to join their remote team. This role involves managing customer orders, tracking shipments, and maintaining inventory records. The ideal candidate will possess strong organizational skills and experience in order processing and inventory management. This position offers the opportunity to work closely with operations management to support the company's objectives.

Qualifications

• Experience in order processing, inventory management, and administrative support.
• Proficient in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook).
• Strong attention to detail and organizational skills.

Responsibilities

• Process and enter customer orders using QuickBooks.
• Track shipments to ensure timely delivery and follow up on discrepancies.
• Maintain accurate inventory records.

Skills

Order processing

Inventory management

Administrative support

Attention to detail

Organizational skills

Time management

Tools

QuickBooks

Microsoft Office Suite

Job description

Join to apply for the Assistant Customer Service Manager role at Athletic Alliance Sport Supplements.

This remote position is ideal for someone with experience in order processing, inventory management, and sales reporting. You will work closely with our VP of Operations to support customer order processing, inventory management, and forecasting.

Key Responsibilities:

• Process and enter customer orders using QuickBooks
• Track shipments to ensure timely delivery and follow up on discrepancies
• Maintain accurate inventory records in collaboration with the VP of Operations
• Assist in preparing product forecasts based on sales and stock levels
• Compile and distribute weekly missed order reports for the sales team
• Support other administrative tasks as required

Qualifications:

• Experience in order processing, inventory management, and administrative support
• Proficient in QuickBooks and Microsoft Office Suite (Word, Excel, Outlook)
• Strong attention to detail and organizational skills
• Ability to work independently and remotely with effective time management
• Proactive learner with a positive attitude

To Apply:

Submit your resume and a brief cover letter explaining your relevant experience and why you’re a good fit for this role.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Health, Wellness & Fitness

Note: This job posting is active and accepting applications.