Assistant Branch Operations Manager- EN

RBC Dominion Securities Inc.; Pointe-Claire; On-site; CAD 65,000 - 90,000; Full time

Job summary

RBC Dominion Securities Inc. in Pointe-Claire is seeking an Assistant Branch Operations Manager to lead daily branch operations and support management and advisory teams.

You will oversee client account activity, ensure compliance, train staff, and coordinate internal processes across Canada. The role requires CIRE certification, bilingual English/French skills, and a professional, detail-oriented approach.

Qualifications

• CIRE certification is required.
• Bilingual in English and French to serve clients across Canada.
• Excellent time management and meticulous attention to detail.
• Professional approach to create a positive working environment.
• Ability to work independently and find solutions.

Responsibilities

• Manage daily branch administrative operations, approve transactions, verify requests, approve account openings.
• Train branch staff and coordinate ongoing training.
• Ensure compliance and internal controls.
• Manage branch technology access, setup, and troubleshooting.

Skills

Bilingual English/French

Attention to detail

Time management

Independent worker

Professional demeanor

Securities industry experience

Education

Canadian Investment Regulatory Exam (CIRE)

Tools

RBC systems

Job description

What is the opportunity?

The RBC Dominion Securities management team located in Pointe-Claire is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the branch management and advisory teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

Job Description

The RBC Dominion Securities management team located in Pointe-Claire is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the branch management and advisory teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?

• Instrumental in managing the daily administrative operations of the branch (approve incoming and outgoing daily transactions, verify and action requests submitted by sales support staff, verify documentation, approve account openings, etc.).
• Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
• Ensure compliance and internal control requirements are met.
• Branch technology access, setup, and troubleshooting.

What do you need to succeed?

Must-have

• Canadian Investment Regulatory Exam (CIRE)
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Meticulous attention to detail and excellent time management skills
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Experience in the securities industry is an asset

What’s in it for you?

• A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• High level of autonomy

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Address: 755 BOUL ST JEAN:POINTE-CLAIRE

City: Pointe-Claire

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-19

Application Deadline: 2026-11-16