Assistant Branch Operations Manager

rbc; Pointe-Claire; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Total rewards program

Bonuses

Flexible benefits

Competitive compensation

Job summary

RBC Dominion Securities in Pointe-Claire, Canada, is seeking an Assistant Branch Operations Manager to lead daily branch operations and support the advisory team. You will oversee client account activities, ensure compliance, and liaise with internal departments while providing training and maintaining branch facilities.

The role requires CIRE certification, bilingual English/French communication, and strong detail orientation with independent problem-solving abilities.

Qualifications

• CIRE certification is required.
• Bilingual in English and French is required.
• Meticulous attention to detail and excellent time management.
• Professional approach to all situations to create a positive working environment.
• Ability to complete duties independently and seek out own solutions.

Responsibilities

• Manage daily branch administrative operations (approvals, verifications, account openings).
• Assist with training branch support staff and coordinate ongoing training.
• Ensure compliance and internal control requirements are met.
• Handle branch technology access, setup, and troubleshooting.

Skills

Bilingual (EN/FR)

Attention to detail

Time management

Independent work

Professional demeanor

Tools

RBC Dominion Securities systems

Job description

Job Description

What is the opportunity?

The RBC Dominion Securities management team located in Pointe-Claire is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the branch management and advisory teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?

• Instrumental in managing the daily administrative operations of the branch (approve incoming and outgoing daily transactions, verify and action requests submitted by sales support staff, verify documentation, approve account openings, etc.).
• Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
• Ensure compliance and internal control requirements are met.
• Branch technology access, setup, and troubleshooting.

What do you need to succeed?

Must-have

• Canadian Investment Regulatory Exam (CIRE)
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Meticulous attention to detail and excellent time management skills
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

• Knowledge of RBC Dominion Securities' systems and procedures, an asset
• Experience in the securities industry is an asset

What's in it for you?

• A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• High level of autonomy

Additional Job Details

Address: 755 BOUL ST JEAN:POINTE-CLAIRE City: Pointe-Claire Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-19 Application Deadline: 2026-11-16 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.

We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.