Assistant Branch Manager - Grow People and Member Service

Assiniboine Credit Union Ltd; St. Malo; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Bonuses

Matched pension

Health and dental benefits

Job summary

Assiniboine Credit Union Ltd is seeking an Assistant Branch Manager II for its St. Malo and St. Jean Baptiste locations in Manitoba.

The role focuses on coaching a frontline team, delivering a consistent member experience, and supporting lending and investment guidance while championing ACU’s values-based banking and rural community commitments. The successful candidate will drive service excellence, manage branch operations, and contribute to strategic objectives in a busy community banking

Qualifications

• The competencies of this position are typically acquired through 3-4 years of experience in a financial institution with the ability to provide holistic advice on investment and lending solutions.

Responsibilities

• Delivers and coaches to a seamless member experience across all member transactions, ensuring a warm hand off to the appropriate team member.
• Leads a medium-sized frontline team of service providers and fosters a proactive advice and service delivery culture.
• Manages branch operations, risk, reporting, and compliance while supporting strategic initiatives and community engagement.

Skills

French proficiency

Leadership

Communication

Investment & lending knowledge

Time management

Digital literacy

Product knowledge (credit union)

Job description

Assiniboine Credit Union Ltd is seeking an Assistant Branch Manager II for its St. Malo and St. Jean Baptiste locations in Manitoba.

The role focuses on coaching a frontline team, delivering a consistent member experience, and supporting lending and investment guidance while championing ACU’s values-based banking and rural community commitments. The successful candidate will drive service excellence, manage branch operations, and contribute to strategic objectives in a busy community banking