Asset Protection Team Lead

LVMH Group; Surrey; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Sephora in Surrey, BC, is seeking an Asset Protection Team Lead to support the store with Loss Prevention programs, supervise Agents and ensure Loss Prevention standards are met.

In addition to training and coaching, you will work with the District Loss Prevention Manager to detect internal theft, prepare weekly recaps, and participate in district meetings and trainings as required.

Responsibilities

• Assist store with all Loss Prevention Programs.
• Review exception reports and cash variances in stores to detect internal activity.
• Act as a witness to internal interviews where applicable.
• Prepare a Market and Agent recap for the DLPM weekly.
• Assist in the training and development of Agents.
• Organize and participate in shoplifting blitz’s quarterly.
• Conduct Store Tours with store leadership teams which includes the completion of Store Tour Notes.
• Review and approve Agents schedules within assigned district.
• Assist high shrink stores with inventory prep.
• Conduct Agent on-boarding.
• Conduct OPEX evaluations where applicable.
• In the absence of the DLPM attend and present at District meetings and cast cluster trainings.

Job description

Job ID: 295551
Location: BC-Guildford Town Center (0580)
Address: 10355 152 Street, Surrey, BC V3R 7C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy
POSITION SUMMARY:
In addition to the duties described in the Agent job description, Asset Protection Team Leads assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss Prevention Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss Prevention standards are met. Loss Prevention Leads will have the ability to support in the hiring process and conduct OPEX Evaluations where required.
DUTIES AND RESPONSIBILITIES:
Duties

• Assist store with all Loss Prevention Programs.
• Review exception reports and cash variances in stores to detect internal activity.
• Act as a witness to internal interviews where applicable.
• Prepare a Market and Agent recap for the DLPM weekly.
• Assist in the training and development of Agents.
• Organize and participate in shoplifting blitz’s quarterly.
• Conduct Store Tours with store leadership teams which includes the completion of Store Tour Notes.Notes will be covered with leadership team and emailed to SD, DLPM, DM prior to completion of visit.
• Review and approve Agents schedules within assigned district.
• Assist high shrink stores with inventory prep.
• Conduct Agent on-boarding.
• Conduct OPEX evaluations where applicable.
• In the absence of the DLPM attend and present at District meetings and cast cluster trainings.

Profile

Job ID: 295551
Location: BC-Guildford Town Center (0580)
Address: 10355 152 Street, Surrey, BC V3R 7C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy
POSITION SUMMARY:
In addition to the duties described in the Agent job description, Asset Protection Team Leads assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss Prevention Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss Prevention standards are met. Loss Prevention Leads will have the ability to support in the hiring process and conduct OPEX Evaluations where required.
DUTIES AND RESPONSIBILITIES:
Duties

• Assist store with all Loss Prevention Programs.
• Review exception reports and cash variances in stores to detect internal activity.
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