Asset Protection Partner

SEPHORA; Victoria; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development initiatives

Job summary

Sephora Canada in Victoria, BC is seeking a Loss Prevention Associate to supervise the sales floor, perform surveillance, and deter theft while upholding company policies. This regular, full-time role requires meeting weekly hour targets and working at multiple locations within the market.

You will prepare reports, train new staff, and collaborate with local law enforcement and store leadership. The position offers CAD$25.00–CAD$30.00 per hour, benefits, and development opportunities.

Qualifications

• 1 year of asset protection/loss prevention experience in a retail environment.
• Licensing requirements as required by province or local jurisdiction.
• Strong written, verbal, interviewing, listening and interpersonal communication skills.
• Ability to coach in the moment on loss prevention techniques.
• Proficiency in Windows, Word and Excel is desirable.
• High School graduate or equivalent.
• Availability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional, knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor and CCTV to deter theft.
• Adhere to laws and Sephora policies regarding apprehensions and evidence.
• Prepare reports on theft incidents, recoveries, investigations and audits.
• Develop relationships with internal partners, law enforcement, mall security and retailers.
• Testify in court on behalf of the company when summoned.
• Provide new hire and ongoing loss prevention trainings.

Job description

Job ID: 293054

Location: BC-Victoria (0546)

Address: 3147 Douglas Street, Victoria, BC V8Z 6E3, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

Duties And Responsibilities

Loss Prevention

• Provide friendly, professional and knowledgeable service to clients as needed.


• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external thefts.


• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.


• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.


• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.


• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.


• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.

Operations

• Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.


• Assist store Leadership team with inventory preparation and process.


• Partner with stores and DLPM in the development and execution of shrinkage prevention plans.


• Must meet the required minimum number of weekly shifts/ hours




• Full Time: 30-40 hrs/week


• Part Time: 16-20 hrs/week

Skills And Qualifications

• 1 year of asset protection/loss prevention experience in a retail environment.


• Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).


• Possess strong written, verbal, interviewing, listening and interpersonal communication skills.


• Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.


• Proficiency in Windows, Word and Excel is desirable.


• A High School graduate or equivalent.


• Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.


• Availability to work at multiples locations within a market.

Additional Information

Physical Requirements

• Work in a fragrance filled environment.


• Lift and carry up to 50 pounds.


• Bend and stretch to stock shelves.

MEANINGFUL REWARDS

The compensation ranges between CAD$25.00 - CAD$30.00/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.