Asset Protection Operations Team Lead

Walmart Canada; Selkirk; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada in Selkirk, MB is seeking a frontline team member to help lead customer service and store operations. You will greet customers, promote products, locate merchandise, and help customers make purchase decisions while contributing to a smooth workflow on the sales floor.

The role includes coordinating tasks with leadership, assisting with scheduling, leading daily team huddles, and supporting recruitment and training efforts. A strong emphasis on safety and customer care is essential.

Qualifications

• Age – 16 or older

Responsibilities

• Greeting customers in a polite and friendly manner and assisting with product questions and purchases.
• Co-ordinate task completion and delegate as directed by store leadership and Asset Protection staff.
• Assist with scheduling as needed and ensure coverage across departments.
• Lead daily Team Huddles, communicate updates, set goals, and monitor productivity.
• Review schedules with People Lead and adjust assignments for coverage and efficiency.
• Assign associates to support coverage and availability tasks store-wide.
• Identify training opportunities during tours with the Coach and team, providing feedback as needed.
• Support safety and cleanliness by following policy and completing safety checks and maintaining displays.
• Complete GTA/Workday tasks and support management as required.
• Assist with recruiting and onboarding of new associates.

Job description

Position Summary...

Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support.
• Support with scheduling as needed.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $19.65.

Le taux horaire minimum pour ce poste débute à 19.65.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1016 MANITOBA AVE, SELKIRK, MB R1A 4M1, Canada