Asset Protection Investigator

Lululemon Athletica; Vancouver; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

lululemon Athletica is seeking an ORC Investigator to protect people and assets across our stores in Canada. You will execute complex investigations, build strong law enforcement relationships, and lead field-based training while collaborating with store partners.

The role requires a track record in organized retail crime, sharp analytical skills, and the ability to present cases for prosecution. Authorization to work in Canada is required and the team emphasizes safety, integrity, and

Qualifications

• Five+ years’ experience in organized retail crime investigations.
• Bachelor’s degree preferred.
• Strong written and verbal communication to teach others the skills to support ORC strategy.
• Strong documentation and case-building skills.
• Certified or demonstrated ability in addressing retail theft at a strategic level.
• Analytical ability to identify and document external theft patterns and trends.

Responsibilities

• Build relationships with law enforcement agencies and prosecuting attorneys’ offices in directing investigations and presenting cases for prosecution.
• Execute ORC strategies to reduce unwanted criminal activity and identify trends.
• Utilize surveillance tactics to validate organized retail crime investigations.
• Work complex field, fence, and e-fence investigations.
• Provide testimony in criminal proceedings on behalf of the company, as required.
• Develop and elevate the skill sets of field-based specialists.
• Collaborate with industry peers on developing large-scale investigations focused on offenders.
• Coordinate with ORC Manager, Asset Protection Manager and partners to address urgent business requests and trends.
• Work with cross functional internal partners, other retailers, and law enforcement to deter ORC.

Skills

Communication Skills

Analytical Skills

Innovative Thinker

Decision Making

Documentation & Case Building

Education

Bachelor's degree preferred

Job description

Business Unit: Store Support Centre (SSC)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

We believe in a culture-based and team approach to security and safety. Asset protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty,and integrity. We align ourselves and our partners with the practice of gratitude and appreciation.We are responsible for all aspects of asset protection impact in the regions, partners, and businessUnits.

The ORC Investigator will be critical to the success of the most complex and important business unitat lululemon. The ORC Investigator will execute ORC initiatives that focuses onprotecting our people and assets, maintaining a safe and secure environment for guests, whileeducating store teams on ways to minimize safety or security related incidents.

a day in the life

You jump out of bed every morning excited to live an amazing, balanced life and do amazing things centered on the protection of our teams and guests. Our AP (Asset Protection) vision is to lead compassionately and build trusting relationships to preserve the well-being of our collective and the integrity of our culture.

core responsibilities

• Build positive relationships with law enforcement agencies (federal, state, local) and prosecuting attorney’s offices in directing investigations and presenting cases for prosecution.
• Execute ORC strategies assigned by ORC Manager to reduce unwanted criminal activity while identifying trends and patterns within your market(s) to cultivate investigation leads.
• Utilize surveillance tactics (static and mobile) to validate organized retail crime investigations involving individuals, groups and establishments of interest.
• Work complex field, fence, and e-fence investigations
• Provide testimony in criminal proceedings on behalf of the company, as required
• Develop and elevate the skill sets of field-based specialists
• Collaborate with industry peers on developing large scale investigations focused on prolific and violent offenders.
• You will work in concert with your ORC Manager, Asset Protection Manager and retail business partners to align and address urgent business requests and trends.
• You work with cross functional internal partners, other retailers, and law enforcement to deter and address organized retail crime (ORC).

qualifications

• At least five years’ experience in organized retail crime investigations
• Bachelors’ degree preferred.
• Communication Skills – strong ability to tell your story (written and verbally) to powerfully teach others the skills to support our ORC strategy and AP vision.
• Strong documentation and case building skills.
• Certified or demonstrated ability in addressing retail theft at strategic level, conducting complex external investigations with history of success, and a basic working knowledge or physical security and protection strategy.
• Analytical Skills – ability to identify, document, and create data/powerful metrics involving all external theft patterns and trends amongst the assigned area.
• Innovative Thinker – ability to propose new tactics to mitigate theft and get the buy-in from the appropriate business partners
• Sound Decision Maker – be agile, balance multiple priorities and make the best decision to support our teams and the business goals

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetyp