Asset Protection Specialists - Supporting Lululemon

Triumph-Protection-Group-; Toronto; On-site; CAD 71,635,000 - 77,366,000; Full time

Job summary

Triumph Protection Group in Toronto, ON, is seeking an Asset Protection Specialist to help prevent financial loss from theft and fraud. You will monitor CCTV and reports, identify incidents, and support safety and environmental program compliance within your region.

Ideal candidates have a high school diploma, two years of loss prevention or security training, and a proven ability to work in a fast-paced team environment while maintaining relationships with store staff and police when needed.

Qualifications

• High School diploma or equivalent required; college degree preferred.
• One year retail supervisor experience or equivalent training preferred.
• Two years of loss prevention/security training required.
• Ability to work effectively in a fast-paced environment and build relationships with store teams.
• Must pass background screening, physical exam, and drug/alcohol testing as required.

Responsibilities

• Detect and assist with apprehension of people or persons committing theft and fraud.
• Complete the prosecution process: report to police, case reports, attend court and testify as required.
• Investigate external theft and shrink affecting client stores; report to AP team and ORC Investigator.
• Develop partnerships with Loss Prevention, store management, and outside agencies.
• Disseminate intelligence to AP team and ORC Investigator; support store blitzes and surveillance.
• Review and archive CCTV surveillance.
• Input and document theft incidents into case management systems.
• Complete monthly and quarterly AP reports.
• Maintain KPI log; appearance must be professional per assignment guidelines.

Skills

Communication

Teamwork

Active listening

Conflict resolution

Attention to detail

Attendance

Education

High school education or equivalent

Criminal Justice / police service related degree preferred

Tools

Case management systems

CCTV surveillance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Toronto, ON, CA

7 days ago Requisition ID: 1614

Salary Range: $25.00 To $27.00 Hourly

Job Summary

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned region. They utilize tools to minimize loss to our clients, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the client’s physical security, auditing and driving a shrink elimination culture.

Duties/Responsibilities

• Detect and assist with the apprehension of people or persons committing theft and fraud against client stores.
• Complete the prosecution process: report to police, case reports, attend court and testify as required. Report alert signals indicating possible internal dishonesty to the appropriate members of Asset Protection team.
• Investigate, identify, and report issues regarding external theft and shrink causing issues affecting client stores, to the appropriate members of the AP team and ORC Investigator.
• Develop effective partnerships with other Loss Prevention members, store management and outside agencies including the Police, Mall Security and AP Peers.
• Dissemination of appropriate intelligence to AP team and ORC Investigator. Maintain accurate report records and case building documentation.Support the ORC investigator and AP team with store blitzes and surveillance.
• Review and archive CCTV surveillance.
• Input and document theft incident into company case management systems.
• Complete monthly and quarterly reports for AP team.
• Maintain KPI log. Appearance must be professional and within guidelines of assignment requirements.
• Follow all local, provincial, and federal laws while providing investigation services.

Education and Experience

• High School education or equivalent required, College degree in Criminal Justice, Police Service orrelated fields preferred.
• One year retail supervisor experience or similar training preferred.
• Two years of loss prevention/security training required.
• Ability to work effectively in a fast-paced environment.
• Demonstrated ability to build and maintain relationships with the Store team.
• Proven ability to effectively resolve conflict.
• Must be able to comply with all applicable federal and provincial laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

Physical Requirements

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting at a desk and monitoring surveillance equipment.
• Must be able to lift 50 pounds at a time.

Triumph Protection Group Key Attributes:

• Communicates respectfully to all team members, vendors, and clients.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors ina timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

EEO Statement

Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training