Area Supervisor

Domino's Pizza of Canada; Cranbrook; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Extended health and dental coverage

Life and disability insurance

Employee Assistance Program (EAP)

Paid vacation

Paid sick and personal days

Leadership training and development

Career advancement opportunities

Job summary

Domino's Pizza of Canada is seeking an Area Supervisor to lead multiple locations in the East Kootenay region, driving operational performance and coaching management teams. You will ensure brand standards, optimize guest satisfaction, and implement marketing initiatives.

You will monitor store metrics, support staffing and training, and review reports for profitability and efficiency. A strong leader with travel flexibility is preferred.

Qualifications

• Experience in multi-unit or store-level supervision in QSR, retail, or hospitality.
• Strong leadership and team coaching abilities.
• Ability to manage scheduling, inventory control, food safety, and policies.
• Excellent communication and interpersonal skills for diverse teams.
• Comfort with basic financial analysis and budgeting.
• Willingness to travel between stores in the region.

Responsibilities

• Oversee performance and operations of multiple Domino's locations.
• Coach store management teams and ensure brand standards and guest satisfaction.
• Monitor KPIs, review performance reports, and assist budgeting and cost control.
• Support staffing, training, and implement marketing initiatives.
• Conduct regular store visits and address escalated customer concerns.

Skills

Leadership

Team coaching

Communication

Budgeting

KPIs

Driver's license

Tools

POS systems

Spreadsheets

Reporting tools

Email

Job description

At Domino's Pizza, our people are the driving force behind our success. We are committed to developing strong leaders, fostering a culture of accountability, and empowering our teams to deliver operational excellence every day. Through ongoing training, career development opportunities, and a focus on teamwork, we invest in helping our employees grow professionally while maintaining the high standards our customers expect.

As an Area Supervisor, you will play a key leadership role in supporting multiple restaurant locations by driving operational performance, coaching and developing store management teams, ensuring brand standards are consistently met, and delivering outstanding customer experiences. This position requires a results oriented leader who thrives in a fast-paced environment, excels at building high performing teams, and is passionate about achieving business growth while maintaining Domino's commitment to quality, service, and operational excellence.

Role Description

The Area Supervisor is a full-time, on-site position based in the East Kootenay's in British Columbia, responsible for overseeing the performance and operations of multiple Domino’s locations in the region. This role includes monitoring store performance metrics, supporting store managers in meeting sales and service goals, and ensuring compliance with brand standards and food safety regulations. The Area Supervisor conducts regular store visits, coaches teams, assists with staffing and training, and helps implement marketing and promotional initiatives. Daily responsibilities also involve reviewing operational reports, resolving escalated customer concerns, and collaborating with leadership to improve efficiency, profitability, and guest satisfaction.

Qualifications

• Experience in multi-unit or store-level supervision within quick-service restaurants, retail, or hospitality, with strong leadership and team coaching skills.
• Ability to manage operations, including scheduling, inventory control, food safety, and adherence to company policies and standards.
• Strong communication and interpersonal skills, with the ability to build relationships, resolve conflicts, and support diverse teams.
• Comfort with basic financial analysis, including reading performance reports, tracking KPIs, and assisting in budgeting and cost control.
• Solid problem-solving, time management, and organizational skills, with the ability to prioritize tasks across multiple locations.
• Proficiency with point-of-sale systems and basic computer applications (e.g., email, spreadsheets, and reporting tools).
• Willingness to work flexible hours, including evenings and weekends, and travel between stores in the Kootenay's area as needed.
• Previous Domino’s or quick-service restaurant experience and a valid driver’s license are assets.

Annual salary ranging from $70,000 to $80,000, based on experience, leadership capabilities, and demonstrated performance. Area Supervisors are also eligible to participate in a performance-based bonus program designed to reward operational excellence and business growth. Bonuses are paid quarterly and/or annually based on key performance indicators, including:

• Profitability
• Food and labour cost management
• Operational standards and audit results
• Team development and retention

Benefits Package

Eligible employees receive a comprehensive benefits package, which includes:

• Extended health and dental coverage
• Life and disability insurance
• Employee Assistance Program (EAP)
• Paid vacation
• Paid sick and personal days
• Ongoing leadership training and professional development
• Career advancement opportunities within a growing organization

At Domino's, we believe in rewarding performance, investing in our people, and providing opportunities for long-term career growth. Our compensation package is designed to recognize leaders who deliver exceptional results while building strong, high-performing teams.