General Manager 1

Ontario Trillium Foundation; Victoria; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Benefits after 90 days

Staff discounts on Domino’s products

Growth coaching from owner/operator

Job summary

Domino’s Victoria in Victoria, BC is seeking a General Manager who will own the store and drive high performance. You’ll run operations with autonomy within our proven Domino’s system, focusing on speed, quality, and strong metrics.

You’ll lead a team, manage scheduling, control labor and food costs, and deliver exceptional customer experience while building a culture of accountability and growth. You’ll also be responsible for P&L outcomes and brand standards across all shifts.

Qualifications

• 2+ years experience as a General Manager or Assistant Manager in QSR or high-volume food service.
• Proven track record managing labor and food cost.
• Strong, direct, and fair leadership style with accountability.
• Comfortable being fully responsible for P&L results.

Responsibilities

• Own store performance and hit sales and profitability targets.
• Hire, train, and schedule a team of staff and shift leads.
• Manage labor and food costs to target while maintaining quality.
• Ensure fast, accurate delivery and carryout times.
• Handle customer escalations and protect brand standards.

Skills

GM experience

Assistant Manager

QSR background

High-volume operations

Job description

Job Title

General Manager – Domino’s Pizza (Victoria, BC)

Intro

You’re a strong operator, not a babysitter.

You like clear numbers, clear standards, and a team that actually executes.

At Domino’s Victoria we’re looking for a General Manager who wants full ownership of a high‑volume store.

Why this role is different

You’ll like it here if you want:

• Real autonomy:You run your store like an owner within a proven Domino’s system.


• Clear metrics:- you’ll know exactly what “good” looks like.


• Stability + growth:Established sales volume, strong brand, and room to grow


• Support, not chaos:Centralized supply chain, strong techand an owner who understands operations.

What you’ll own

You are fully responsible for:

• Store performance


• Hitting sales and profitability targets


• Managing food and labor costs to target


• Maintaining strong delivery and carryout times (we’re serious about speed and accuracy)


• People & leadership


• Hiring, training, and scheduling a team of team members, drivers, and shift leads


• Building a culture of accountability, teamwork, and high standards


• Coaching shift leaders to run strong shifts without you on the floor


• Operations & quality


• Ensuring every shift runs to Domino’s standards – product quality, service, and cleanliness


• Using our systems to plan, forecast, and staff effectively


• Handling customer escalations and turning problems into repeat business


• Brand & customer experience


• Monitoring Customer reviews and acting on feedback


• Protecting the Domino’s brand in your trade area through consistent execution

What success looks like in 6–12 months

• Your store consistently hits or beats:


• Delivery time and carryout time targets


• Food and labor cost targets


• Customer satisfaction scores


• You have:


• A reliable bench of shift leaders


• Low turnover in your core team


• A store that can run strong even when you’re not on the floor

What we’re looking for

Must‑haves:

• 2+ years experience as aGeneral ManagerorAssistant Managerin QSR, pizza, or similar high‑volume food service


• Proven track record managing:


• Labor and food cost


• Scheduling and staffing


• Training and performance management


• Comfortable running busy times without losing control of quality or service


• Strong, direct, and fair leadership style – you set expectations, follow through, and lead by example

Nice‑to‑haves:

• Experience with Domino’s or another large pizza brand


• Experience managing delivery operations (drivers, routes, safety, and timing)


• Multi‑unit exposure or ambition to move into multi‑unit leadership

This role is NOT a fit if:

• You avoid tough conversations about performance or standards


• You’re uncomfortable being fully accountable for P&L results


• You prefer a slow, low‑volume environment

What we offer

• Compensation:


• Base salary: $65.000 - $75000 which includes wages, tips and potiential profit sharing


• Schedule:


• Full‑time, including evenings and weekends (with input into your schedule)


• Benefits:


• Benefits after 90 days


• Staff discounts on Domino’s products


• Growth:


• Ongoing coaching from an experienced owner/operator