Area Director

La Maison Simons Inc.; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

Simons is seeking an Area Director to lead daily store operations and inspire a high-performance team in a fast-paced retail setting. You will coach Department Managers, train staff, and develop merchandising skills to elevate the customer experience.

You will align store execution with the fashion vision, optimize displays and inventory, and ensure exceptional service across frontline and back-of-house functions while delivering strong business results.

Qualifications

• 7–10 years in retail leadership, including 5+ years in a leadership role.
• A bachelor's degree or equivalent is required.
• Bilingualism is an asset.

Responsibilities

• Lead a high-performance team and coach managers.
• Drive exceptional customer service and engagement.
• Align store operations with fashion vision and optimize displays.
• Resolve daily operational issues and oversee security, stock handling, tailoring.
• Analyze reports to improve performance and manage staff schedules.

Skills

Retail leadership

Team coaching

Financial acumen

Agile leadership

Education

Bachelor's degree or equivalent

Tools

POS systems

Inventory software

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store's distinctive zones.

Join The Simons Team as an Area Director!

Are you ready to embark on an new adventure and step into an exciting leadership opportunity? We are looking for a passionate, audacious, and strategic Area Director to be a key member in managing daily store operations. If you're a dynamic leader committed to delivering outstanding customer service, this is the perfect opportunity for you to thrive and make an impact in an everchanging retail environment!

What You'll Do

Lead & Inspire

Cultivate a high-performance team by utilizing your leadership skills to drive customer engagement. You will coach your Department Managers to foster an innovative sense of purpose as they train their employees and develop merchandising skills that inspire excellence. Additionally, you will conduct regular coaching sessions with employees to ensure they are on track and maximizing their potential.

Drive the Simons Experience

Set the bar high and show your team what success looks like in the market, ensuring that everyone masters the art of delivering the exceptional Simons service experience to every visitor. You'll play a key role in leading and training employees to understand and execute service with excellence in a fast-paced retail environment.

Bring the Vision to Life

Play a key role in aligning store operations with the organization's fashion vision. From creating stunning displays to optimizing inventory, you'll ensure the store looks and feels exceptional every day. You will collaborate with our buying team to ensure displays are always on point.

Be the Solution‑Specialist

Address and resolve daily operational hiccups with ease, particularly in a high-energy store, ensuring everything runs seamlessly. In addition, you will oversee essential behind-the-scenes services like our security, stock handling, and tailor shop departments, ensuring they operate efficiently and support the team in achieving their objectives.

Optimize Performance

Optimize store performance in every sense, from employee performance to sales targets. You will enhance all areas by analyzing weekly reports to identify improvement opportunities. Collaborating with teams, you'll implement effective solutions that drive results. Additionally, you'll expertly execute complex employee schedules, manage time-off requests, and ensure optimal coverage on the sales floor and back of house.

What We're Looking For

Experience in Retail Leadership

With 7-10 years in retail (minimum of 5 years in a leadership role), you know how to manage both people and processes in high-traffic retail settings. A bachelor's degree or equivalent is required for this role; bilingualism is an asset.

Agile Leadership

With your talent in planning and adaptability, you excel in managing large cross-functional teams in a fast-paced environment. Your hands-on experience with managers and employees allows you to provide effective support and guidance. Your ability to lead by example with your passion for service and work ethic significantly inspires others to do the same.

Customer Service Passion

You know how to make the diverse customers feel like part of the Simons family and ensure you create a strong sense of vision to inspire your teams to do the same!

Strong Business and Financial Acumen

You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures.

Technologically Advanced

You embrace new technology with confidence and adapt to it effortlessly, showcasing your autonomy in managing digital programs and applying your skills with expertise. Your comfort level allows you to navigate complex tools and systems seam