AR - Accounts Receivable Technician

Fast Tire Co; Vaudreuil-Dorion; On-site; CAD 55,000 - 76,000; Full time

Job summary

Fastco is seeking an organized Intermediate Accounts Receivable Technician to join our finance team in Canada. The role focuses on processing orders, applying payments, reconciling accounts, and driving timely collections while coordinating with CSR and sales teams.

The ideal candidate will have at least 2 years of AR experience, strong ERP and Excel skills, and bilingual French and English communication to serve clients across Canada.

Qualifications

• Minimum 2+ years of accounts receivable experience with accounting principles.
• Proficiency with ERP systems and Microsoft Excel for data analysis.
• Bilingual French & English communications across Canada.
• Detail-oriented with high accuracy in data entry and reconciling customer accounts.
• Ability to work independently and in a fast-paced environment.
• DCS or ACS in accounting or administration (college level).
• Strong communication and negotiation skills for internal and external customers.
• MS Office mastery, especially Excel and Outlook.
• Knowledge of SAP Business ByDesign is an asset.

Responsibilities

• Manage customer orders daily, ensuring accurate processing and timely release.
• Follow up on prepaid orders to confirm payment and release orders after payment verification.
• Coordinate with CSR to align order status, payment and release requirements.
• Maintain communication with internal teams to avoid delays.
• Build and maintain relationships with customers to facilitate smoother collections and resolve inquiries.
• Reconcile customer accounts and resolve billing discrepancies and payment issues.
• Implement effective collection strategies to minimize outstanding receivables.
• Monitor aged receivables and negotiate payment plans as needed.
• Accurately apply incoming payments to customer accounts using ERP and reconcile variances.
• Investigate payment discrepancies and resolve issues promptly.

Skills

Accounts Receivable

ERP software

Excel

French & English

Attention to detail

Communication

Team collaboration

SAP (asset)

Education

DCS/ACS in accounting or administration

Tools

SAP Business ByDesign

Job description

Overview

Fastco is seeking a detail-oriented Intermediate Level Accounts Receivable Technician to join our finance team. The ideal candidate will have a background in accounts receivable. This role requires a meticulous and organized individual who can efficiently manage customer accounts, proactively engage with customers to facilitate timely payments, and oversee the day-to-day processing and management of payments for incoming orders.

Responsibilities

Order Management 10 %

• Manage customer orders on a day-to-day basis, ensuring orders are processed accurately and efficiently.
• Follow up on orders identified as prepaid to obtain and confirm payment.
• Release orders for processing and shipment once payment has been received and verified.
• Work closely with the Customer Service Representative (CSR) team to coordinate order status, payment, and release requirements.
• Maintain clear and timely communication with internal teams to ensure orders are processed without delays.

Customer Communication & Customer Account Reconciliation 20 %

• Build and maintain positive relationships with customers to facilitate smoother collections processes.
• Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.
• Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.
• Reconcile customer accounts and resolve any billing discrepancies.

Customer Collections 40%

• Implement effective collection strategies to minimize outstanding receivables.
• Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans.
• Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.

Cash Application 30%

• Accurately apply incoming payments to customer accounts using our ERP software.
• Reconcile discrepancies between payment amounts received and outstanding invoices.
• Investigate and resolve payment-related issues promptly.

Qualifications And Skills

• Have a minimum of 2+ years of experience in accounts receivable with a strong understanding of accounting principles.
• Excellent communication and negotiation skills for interacting with both internal teams and external customers.
• Proficiency in using an ERP system and Microsoft Excel for data analysis and reporting.
• Detail-oriented with a high level of accuracy in data entry and customer account reconciliation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Have a DCS, ACS in accounting or administration, college level.
• Proficiency in spoken and written French & English needed to ensure communication with clients across Canada.
• Master of the MS Office suite mainly Excel and Outlook.
• Knowledge of SAP Business by Design would be an asset.