Apprentice Technician – Level 2 & 3 – Midtown Honda

Rafih Auto Group; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation and bonus

Comprehensive training

Leadership and growth opportunities

Employee wellness

On-site parking

Store discount

Job summary

Midtown Honda in North York, ON, is seeking an Automotive Apprentice Technician (Level 2 or Level 3) to join the service team. You will assist with diagnostics, perform maintenance and repairs under guidance, and gain experience across top automotive brands.

Role involves following dealership standards, participating in training, and maintaining parts and tool discipline. A valid driver’s license and physical stamina are required for this high-volume dealership environment.

Qualifications

• Level 2 or 3 Apprentice required.
• Valid driver's license with a clean driving record.
• Ability to lift heavy items and to stand for long periods of time.

Responsibilities

• Assist Service Technician to perform work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnose causes of malfunctions and perform repairs.
• Communicate with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Inspect vehicle to determine if further safety or service work is required or recommended.
• Notify service advisor immediately if additional work is needed or if repairs cannot be completed within the promised time.
• Document all work performed on the repair order including diagnostic trouble codes and causes.
• Road test vehicles when required or refer to the test technician.
• Participate in manufacturer-sponsored training programs and events.
• Keep abreast of manufacturer technical bulletins.

Skills

Driver's license

Heavy lifting

Apprentice level

Xtime

Tools

Xtime

Job description

At Midtown Honda, we are looking for driven, detail-oriented individuals to join our service team as an Automotive Apprentice Technician (Level 2 or Level 3).

Working under the direct guidance of our Service Manager and Experienced Service Technicians, you will assist with diagnostic procedures, perform maintenance and accurate repairs, and gain hands-on experience across top automotive brands. If you are eager to sharpen your technical skills, meet performance benchmarks, and build a long-term career in a high-volume dealership environment, we want to hear from you.

Job Qualifications:

• Level 2 or 3 Apprentice required
• Valid driver's license with a clean driving record
• Ability to lift heavy items and to stand for long periods of time

Job Requirements:

Assists Service Technician to:

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Diagnoses cause of malfunctions and performs repair
• Communicates with parts department to obtain needed parts
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
• Documents all work performed and recommended on the repair order including diagnostic trouble codes and cause and correction.
• Road tests vehicles when required or refers to the test technician
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins
• Reports machinery defects or malfunctions to supervisor
• Completing quality technician videos and pictures in Xtime
• Maintaining min efficiency of 120% as per (NADA) National Automotive Dealer Association
• Reviewing manufacturer’s recall bulletins and ensuring that all steps are followed as per the guidelines set forth by the manufacturer
• Ensure that you are achieving all Xtime KPI’s as directed by the management team
• Accurate clocking in and out of all jobs
• Ensures that customers' cars are kept clean
• Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
• Keeps shop area neat and clean as well as tech benches and workspace
• Maintains and is accountable for all dealership-owned special tools and manuals. Returns them to the proper place and in the same condition as they were received
• Operates all tools and equipment in a safe manner
• Reports any safety issues immediately to management
• Complete all manufacturer training within the set time lines.
• Complete all training assigned by head office
• Other tasks as assigned
• Additional training as needed

About Midtown Honda

Established in 1972, Midtown Honda holds the historic distinction of being the oldest Honda dealership in Canada. Operating out of a prime, high-traffic Toronto location directly off Highway 401, this flagship dealership is a massive, high-volume powerhouse. The operation is built on a foundation of long-term community loyalty, structured efficiency, and a fast-paced but highly organized day-to-day culture. Notably, Midtown Honda boasts a remarkably busy service department with one of the highest repair order counts in the Central Zone, making it an absolute hub for technical excellence and steady productivity. For an applicant, Midtown Honda offers an unmatched blend of historic stability and exceptional volume. The sheer scale of the operation guarantees a constant, highly reliable workflow that keeps the sales floor moving and the service bays consistently packed. The dealership is deeply committed to providing a structured environment that respects work-life balance while offering clear paths for rapid career growth. Joining Midtown Honda means stepping into a premier, leading-edge facility where individual efficiency is highly rewarded and backed by over five decades of industry-leading success.

Why choose Rafih?

• Competitive compensation and bonus plans
• Competitive Employee Benefits program
• Comprehensive training to set you up for success in your role
• A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
• Advancement opportunities
• A company culture focused on inclusivity, diversity, employee wellness, and community engagement
• Employee engagement and recognition events

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount

Application question(s):

• If you require an accommodation at any point during the interview process, please let us know how we can assist by contacting Rafih HR at [e-mail]

Experience:

• automotive apprentice: 2 years (required)

Licence/Certification:

• Driver's License (required)

Location:

• North York, ON M6A 2V1 (preferred)

Work Location:

In person