Applications and Support Engineer

Acculogic Inc.; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid vacation

Holidays

Job summary

Acculogic Inc. in Markham, Ontario, is seeking a Technical and Support Engineer to act as the technical interface for flying probe, in-circuit and boundary scan test equipment.

The role supports pre-sales and post-sales activities and involves extensive travel (>50%). This exempt position offers a competitive salary and benefits package and opportunities to contribute to a global organization within the Electronic Test division of inTEST Corporation.

Qualifications

• Bachelor’s degree in Electrical/Electronic Engineering or related field.
• 1–4 years of relevant experience.
• Ability to read and interpret schematics.
• Self-driven, quick learner with professional bearing under pressure.
• Excellent written and verbal communication skills.
• Willingness to travel domestically and internationally (>50%).

Responsibilities

• Pre-sales: customer demonstrations, evaluations and benchmarks, including development of test applications.
• Post-sales: phone support, equipment installation, preventative maintenance, fault identification and repair, installation of upgrades, training.
• Developing test projects for circuit boards testing.
• Participating in product and test procedure development.
• Collaborate with software, engineering, sales to implement fixes and enhancements.
• Writing technical documentation, application notes and training materials.

Skills

Communication skills

Analytical thinking

Problem solving

Reading schematics

Computer skills

Teamwork

Travel readiness

Education

Bachelor's degree in Electrical/Electronic Engineering

Job description

Description

Ready to join a global developer and supplier of precision-engineered testing solutions equipment servicing markets such as automotive, defense/aerospace, industrial, life sciences, and telecom markets? Then Acculogic is looking forward to meeting you!

We are searching for a talented engineering professional to join our Acculogic family as a Technical and Support Engineer located at our Markham, Ontario facility. This critical role supports the Acculogic business which is part of the Electronic Test division of inTEST Corporation. This division is on a trajectory of growth and provides an opportunity to support a global organization.

About the Role

The Applications and Support Engineer is the technical interface between Acculogic and the customers for its flying probe, in-circuit and boundary scan test equipment. Based in the Acculogic facility in Markham, Ontario, and working with the business development and technical support teams you will be the technical lead providing both pre-sales and post-sales support. Candidates with prior experience with automated test equipment (ATE) for the electronics industry are strongly preferred.

Position Responsibilities

• Pre-sales: customer demonstrations, evaluations and benchmarks, including development of test applications. Presenting Acculogic tools at trade shows and seminars to promote the technology and advance Acculogic’s customer market awareness.
• Post-sales: Phone support, equipment installation, preventative maintenance, fault identification and repair, installation of upgrades, delivery of training.
• Developing test projects for circuit board testing
• Participating in Acculogic’s products and test procedures further development
• Collaborate with software development, engineering, sales and others to implement fixes, testing and install enhancements.
• Writing technical documentation, application notes and training materials
• Extensive local, national and international travel will be required. >50% travel
• Able to work remotely from home most of the time with some office work as well.

Requirements

Minimum Qualifications

• A Bachelor’s degree or similar in Electrical/Electronic Engineering or related field of study.
• 1-4 years previous applicable experience
• An understanding of electronics and electro-mechanical principles. Including component theory and a well-developed ability to read and interpret schematics.
• Self driven, quick and eager learn, able to exhibit professional bearing under pressure.
• Excellent computer skills.
• Excellent analytical and problem-solving skills.
• Excellent communication skills both verbal and written as well as presenting to technical working groups and seminars.
• Team player with the ability to contribute to a matrix organization while maintaining the ability to act and think independently in a fast-paced environment when needed.
• Ability to travel domestically and minimally internationally. Travel is >50%

What can we offer you?

This is an exempt position which offers a competitive salary and benefits package including medical, dental, vision, paid vacation, holiday. In addition, you will enjoy development and advancement opportunities, meaningful work relationships and more. Salary will be commensurate with your experience, among other factors. This role is located in Markham, Ontario, Canada.

More about us:

Acculogic designs, manufactures, and markets a broad range of manual and automated testing systems and instruments for testing electronic devices, circuit boards and batteries. Our products are used by a wide variety of manufacturers to perform development, qualifying and final testing of bare and assembled printed circuit boards, batteries and for other electronic testing across a wide range of industries. Learn more about Acculogic at www.Acculogic.com.

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.