Applications and Support Engineer

Acculogic-Ltd; Markham; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision care

Paid vacation

Job summary

Acculogic is seeking a Technical and Support Engineer at its Markham, Ontario facility. The role provides pre-sales and post-sales support for flying probe, in-circuit, and boundary scan testing equipment, with >50% travel and a mix of remote and office work.

Collaboration with software, engineering and sales is essential. Ideal candidates will have a Bachelor’s degree in Electrical/Electronic Engineering, 1–4 years of relevant experience, and strong communication, problem-solving and

Qualifications

• Bachelor’s degree in Electrical/Electronic Engineering or related field.
• 1–4 years of relevant experience.
• Understanding of electronics and electro‑mechanical principles.
• Able to read and interpret schematics.
• Self-driven, quick learner and able to work under pressure.
• Excellent communication, analytical and problem‑solving skills.

Responsibilities

• Pre-sales: customer demonstrations, evaluations and benchmarks; present Acculogic tools at trade shows and seminars.
• Post-sales: phone support, installation, preventative maintenance, fault identification and repair, upgrades, and training.
• Develop test projects for circuit boards and contribute to product/test procedure development.
• Collaborate with software development, engineering and sales to implement fixes and enhancements.
• Write technical documentation, application notes and training materials.
• Extensive travel nationally and internationally; >50% travel.
• Work remotely from home most of the time with some office work.

Skills

Communication

Analytical thinking

Self-driven

Schematics reading

Computer skills

Travel adaptability

Team player (matrix)

Education

Bachelor’s degree in Electrical/Electronic Engineering

Job description

Description

Ready to join a global developer and supplier of precision-engineered testing solutions equipment servicing markets such as automotive, defense/aerospace, industrial, life sciences, and telecom markets? Then Acculogic is looking forward to meeting you!

We are searching for a talented engineering professional to join our Acculogic family as a Technical and Support Engineer located at our Markham, Ontario facility. This critical role supports the Acculogic business which is part of the Electronic Test division of inTEST Corporation. This division is on a trajectory of growth and provides an opportunity to support a global organization.

About the Role

The Applications and Support Engineer is the technical interface between Acculogic and the customers for its flying probe, in-circuit and boundary scan test equipment. Based in the Acculogic facility in Markham, Ontario, and working with the business development and technical support teams you will be the technical lead providing both pre-sales and post-sales support. Candidates with prior experience with automated test equipment (ATE) for the electronics industry are strongly preferred.

Position Responsibilities

• Pre-sales: customer demonstrations, evaluations and benchmarks, including development of test applications. Presenting Acculogic tools at trade shows and seminars to promote the technology and advance Acculogic’s customer market awareness.
• Post-sales: Phone support, equipment installation, preventative maintenance, fault identification and repair, installation of upgrades, delivery of training.
• Developing test projects for circuit board testing
• Participating in Acculogic’s products and test procedures further development
• Collaborate with software development, engineering, sales and others to implement fixes, testing and install enhancements.
• Writing technical documentation, application notes and training materials
• Extensive local, national and international travel will be required. >50% travel
• Able to work remotely from home most of the time with some office work as well.

Requirements

Minimum Qualifications

• A Bachelor’s degree or similar in Electrical/Electronic Engineering or related field of study.
• 1-4 years previous applicable experience
• An understanding of electronics and electro-mechanical principles. Including component theory and a well-developed ability to read and interpret schematics.
• Self driven, quick and eager learn, able to exhibit professional bearing under pressure.
• Excellent computer skills.
• Excellent analytical and problem-solving skills.
• Excellent communication skills both verbal and written as well as presenting to technical working groups and seminars.
• Team player with the ability to contribute to a matrix organization while maintaining the ability to act and think independently in a fast-paced environment when needed.
• Ability to travel domestically and minimally internationally. Travel is >50%

What can we offer you?

This is an exempt position which offers a competitive salary and benefits package including medical, dental, vision, paid vacation, holiday. In addition, you will enjoy development and advancement opportunities, meaningful work relationships and more. Salary will be commensurate with your experience, among other factors. This role is located in Markham, Ontario, Canada.

More about us:

Acculogic designs, manufactures, and markets a broad range of manual and automated testing systems and instruments for testing electronic devices, circuit boards and batteries. Our products are used by a wide variety of manufacturers to perform development, qualifying and final testing of bare and assembled printed circuit boards, batteries and for other electronic testing across a wide range of industries. Learn more about Acculogic at www.Acculogic.com.

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.