Application Support Technician

School District #41 (Burnaby); Burnaby; On-site; CAD 45,000 - 64,000; Full time

Job summary

School District #41 (Burnaby) is seeking an Applications Support Technician for a temporary full-time position in Burnaby. The role focuses on installing, supporting, and upgrading workstation operating systems and deploying software across the district's network.

The ideal candidate has a two-year IT-related program with certifications and several years of relevant experience, plus a BC Driver's License. 40 hours/week with ASAP start through June 30, 2027; hourly rate $39.32.

Qualifications

• Graduation from a recognized two-year IT-related technical program, including or supplemented by recent and relevant certifications, plus a minimum of three-and-a-half (3½) years related experience.
• Demonstrated knowledge and ability to coordinate application delivery coupled with policy structure management, implementation and workstation management via the network.
• Demonstrated ability to control workstation devices and provide support in a large networked environment.
• Demonstrated ability to assist in the design and implementation of network-based workstation management systems and upgrades.
• Extensive knowledge of computer operations, operating systems, and software applications related to work performed.
• Valid B.C. Driver's License (Class 5).

Responsibilities

• Install, support, and upgrade workstation operating systems and the deployment of software across the network.
• Assist with hardware troubleshooting, and work with Network Support Technicians to research, design, and test new systems; modify existing systems as required as pertains to the management of workstation operating systems and applications deployed across the network.

Skills

Workstation management

Hardware troubleshooting

Software deployment

Networked environments

Education

Two-year IT-related technical program

Recent certifications

Job description

Application Support Technician

Temporary Full-time - 40 hours/week

Effective ASAP to June 30, 2027

Burnaby, one of British Columbia's most ethnically diverse urban school districts, is seeking applications for a qualified Application Support Technician interested in a temporaryfull- time position until June 30, 2027. The Application Support Technician has responsibility for the installation, support, and upgrade of workstation operating systems and the deployment of software across the network. The Application Support Technician assists with hardware troubleshooting, and works with the Network Support Technicians to research, design, and test new systems; modify existing systems as required as pertains to the management of workstation operating systems and applications deployed across the network.

The ideal candidate will possess the following qualifications:

• Graduation from a recognized two-year IT-related technical program, including or supplemented by recent and relevant certifications, plus a minimum of three-and-a-half (3½) years related experience.
• Demonstrated knowledge and ability to coordinate application delivery coupled with policy structure management, implementation and workstation management via the network.
• Demonstrated ability to control workstation devices and provide support in a large networked environment.
• Demonstrated ability to assist in the design and implementation of network-based workstation management systems and upgrades.
• Extensive knowledge of computer operations, operating systems, and software applications related to work performed.
• Valid B.C. Driver's License (Class 5).

This is a temporary position working 40 hours/week. Hours of work are 08:30-16:30. The hourly rate of pay is $39.32 per hour. The Application Support Technician will be required to work flexible hours including before and after school hours, and weekends.

Burnaby School District values inclusion and embraces diversity as a strength. Our goal is for all individuals to feel a sense of belonging in a safe, supportive and welcoming community. We encourage applications from all qualified individuals, including Indigenous, Black, people of colour, all genders, LGBTQ2+ and persons with disabilities.