Application Support Technician

Burnaby School District - SD41; Burnaby; On-site; CAD 45,000 - 64,000; Full time

Job summary

Burnaby School District in Burnaby, BC, seeks an experienced Application Support Technician for a temporary full-time role through June 30, 2027. You will install, support and upgrade workstation operating systems and deploy software across the district network, while assisting with hardware troubleshooting.

You will work with Network Support Technicians to research, design and test new systems, and modify existing configurations as needed to manage OS and applications across the environment.

Qualifications

• Graduation from a recognized two-year IT-related technical program, including or supplemented by recent and relevant certifications.
• Minimum of three-and-a-half (3½) years related experience.
• Demonstrated knowledge and ability to coordinate application delivery with policy structure management and workstation management via the network.
• Demonstrated ability to control workstation devices and provide support in a large networked environment.
• Extensive knowledge of computer operations, operating systems, and software applications related to work performed.

Responsibilities

• Install, support, and upgrade workstation operating systems and deployment of software across the network.
• Assist with hardware troubleshooting and collaborate with Network Support Technicians to research, design, and test new systems.
• Modify existing systems as required for management of workstation OS and applications deployed across the network.

Education

Two-year IT-related technical program, plus relevant certifications

3.5 years related experience

Job description

2027 Burnaby, one of British Columbia's most ethnically diverse urban school districts, is seeking applications for a qualified

Application Support Technician Temporary Full-time - 40 hours/week Effective ASAP to June 30, 2027 Burnaby, one of British Columbia's most ethnically diverse urban school districts, is seeking applications for a qualified Application Support Technician interested in a temporary full- time position until June 30, 2027. The Application Support Technician has responsibility for the installation, support, and upgrade of workstation operating systems and the deployment of software across the network. The Application Support Technician assists with hardware troubleshooting, and works with the Network Support Technicians to research, design, and test new systems; modify existing systems as required as pertains to the management of workstation operating systems and applications deployed across the network.

• Graduation from a recognized two-year IT-related technical program, including or supplemented by recent and relevant certifications, plus a minimum of three-and- a-half (3½) years related experience.
• Demonstrated knowledge and ability to coordinate application delivery coupled with policy structure management, implementation and workstation management via the network.
• Demonstrated ability to control workstation devices and provide support in a large networked environment.
• Demonstrated ability to assist in the design and implementation of network- based workstation management systems and upgrades.
• Extensive knowledge of computer operations, operating systems, and software applications related to work performed.
• Valid B.C. Driver's License (Class 5).

This is a temporary position working 40 hours/week. Hours of work are 08:30-16:30. The hourly rate of pay is $39.32 per hour. The Application Support Technician will be required to work flexible hours including before and after school hours, and weekends. Only those applicants considered for interview will be contacted. Burnaby School District values inclusion and embraces diversity as a strength. Our goal is for all individuals to feel a sense of belonging in a safe, supportive and welcoming community. We encourage applications from all qualified individuals, including Indigenous, Black, people of colour, all genders, LGBTQ2+ and persons with disabilities.