Application Support Lead

BULL-IT SOLUTIONS LTD; Montreal; Presencial; CAD 80.000 - 110.000; Jornada completa

Descripción de la vacante

BULL-IT SOLUTIONS LTD is seeking an experienced Production/Application Support Engineer in Montreal, Canada. The role focuses on providing L3/L4 production support for Unix/Linux based systems, with Python and Perl scripting, and expertise in IBM DB2, NAS storage, and archiving applications.

The candidate will troubleshoot complex issues, ensure system stability, and support both on-premise and cloud-based environments. Strong incident, problem, and change management skills are required.

Formación

• Experience in L3/L4 production support and incident triage.
• Strong troubleshooting skills across application and infrastructure layers.
• Familiarity with cloud and on-prem environments.

Responsabilidades

• Provide L3/L4 production support for complex systems.
• Troubleshoot and resolve issues in Unix/Linux environments.
• Support IBM DB2, NAS storage, and archiving applications.

Conocimientos

Unix/Linux

Python

Perl

Incident management

Problem management

Change management

Cloud infrastructure

On-Prem infrastructure

Herramientas

IBM DB2

NAS Storage

Archiving Applications

Descripción del empleo

Job Summary:

We are seeking an experienced Production/Application Support Engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications. The ideal candidate will be responsible for providing L3/L4 production support, troubleshooting complex application and infrastructure issues, ensuring system stability, and supporting both on-premises and cloud-based environments.

Key Skills:

• Incident, Problem & Change Management
• Cloud & On-Prem Infrastructure Support