Application Support - Global Equities

Royal Bank of Canada; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Royal Bank of Canada in Toronto is seeking an experienced professional to support the Sophis equities application across front, middle and back office functions. You will maintain stability and enable after-hours releases, weekend on-call rotations, and periodic platform projects including data quality and risk data integrity.

You will troubleshoot pricing issues, automate processes with Powershell and similar scripting languages, and coordinate with Support, Development, Analytics, and Quants

Qualifications

• 3+ years' experience supporting applications on equity derivatives or similar business.
• SQL language (3 years, Oracle preferred).
• Python scripting experience (1-2 years).
• Monitoring experience of high availability trading applications, batch processing or similar.
• Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.).
• Windows Server (3 years).
• Linux experience (3 years).

Responsibilities

• Address issues affecting front office, middle office and back office functions.
• Improve stability and quality of data delivered to stakeholders.
• Contribute to and improve monitoring configuration (ITRS Geneos, etc.).
• Document issues and maintain runbooks for known problems.
• Coordinate cross-group remediation (Support, Development, Analytics, Quants).
• Investigate pricing failures using SQL, Unix, Windows; develop automation scripts.
• Engage in platform projects including vulnerability remediation and continuity planning.
• Perform change and release practices for proprietary and vendor software.

Skills

SQL

Python

Monitoring

Job Scheduler

Windows Server

Linux

Tools

Kubernetes

Docker

Geneos

Autosys

BMC Control-M

Oracle

Datastax

Kafka

Job description

What is the opportunity?

You will be supporting the Sophis application for the equity derivatives business. This is a critical application which is used for life cycle management of trades from trade feed to PnL and risk management and settlement. You will be supporting front office, middle office (trade support / finance), and back office (operations) daily to ensure business functions run smoothly.

You will be responsible for maintaining stability and availability of the application, as well as continuous software releases to add features and enhancements. You will be orchestrating software release which occur after hours on weekdays (primarily Fridays). You will be in an on-call weekend rotation that includes issue resolution/triaging and infrastructure maintenance. In addition, you will be responsible for overseeing the integrity of the data quality derived from our official EOD Market Data and positions which are priced by our Model Library.

What will you do?

• Quickly address issues pertaining to front office, middle office and back office that impact the business' ability to perform daily functions.
• Drive improved stability and higher quality of data delivered to front office, middle office and back office.
• Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events.
• Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues.
• Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants).
• Investigate pricing failures and resolve issues utilisation various skills including SQL, Unix, Windows.
• Develop scripts to automate processes using Powershell and other scripting languages.
• Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day-to-day tasks.
• Perform change and release practices to deploy proprietary and vendor based software.
• Weekend checkouts on rotation will be required to ensure stable start of week.
• Rotation of shift schedules might require late shift (10-7 PM EST).

What do you need to succeed?

Must-have:

• 3+ years' experience supporting applications on equity derivatives or similar business.
• SQL language (3 years, Oracle preferred)
• Python scripting experience (1-2 years)
• Monitoring experience of high availability trading applications, batch processing or similar.
• Job Scheduler experience (i.e. BMC Control-M, Autosys, Cron, etc.)
• Windows Server (3 years)
• Linux experience (3 years)

Nice-to-have:

• ITRS Geneos Monitoring Software
• Experience supporting risk management and analytics applications / infrastructure
• Kubernetes / Docker experience
• GRID / Datasynapse
• Databricks
• Kafka

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

• Address:
• ROYAL BANK PLAZA, 200 BAY ST:TORONTO City:
• Toronto Country:
• Canada Work hours/week:
• 37.5 Employment Type:
• Full time Platform:
• CAPITAL MARKETS Job Type:
• Regular Pay Type:
• Salaried Posted Date:
• 2026-08-24 Application Deadline:
• 2026-11-27 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.