application support analyst

Government of Canada; Vancouver; On-site; CAD 50,000 - 65,000; Full time

Job summary

The Government of Canada is seeking a dedicated Technical Support Analyst to provide essential network and system support. This role involves supervising other support staff, maintaining logs of issues, and ensuring users receive timely assistance. Applicants should have a college education and relevant experience in technical support. This is an on-site position with no remote work options.

Benefits

Dental plan

Health care plan

Vision care benefits

Qualifications

• 1-2 years of experience in technical support.

Responsibilities

• Provide access to computer networks.
• Report on performance of computer systems.
• Supervise technical support workers.

Skills

Technical Support

Network Support

Education

College/CEGEP

Job description

Overview Languages

English

Education

• College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits