Application Specialist

Socket.dev; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Direct deposit every two weeks

Complimentary coffee & beverages

Paid statutory holidays, vacation, and

Insurance benefits

Enhanced training opportunities

Job summary

Accuenergy is seeking an Application Specialist to scope opportunities, draft technical solutions, and lead customer technical discussions using AI-assisted tools. You will build and maintain application matrices and training materials for AE and cross-functional teams, while ensuring CRM integrity and process automation.

The role emphasizes rapid learning of technical material, strong communication, and the ability to move work towards AI automation where appropriate.

Qualifications

• Technical fundamentals in electrical engineering, power systems, instrumentation, or equivalent.
• Daily fluency with modern AI tools ( Claude or equivalent ) for drafting and analysis.
• Ability to validate AI outputs and challenge results.
• Comfort leading technical conversations with customers and suppliers.
• Strong written communication and KPI reporting.
• Direct, decisive working style with constructive feedback.

Responsibilities

• Own requirements gathering from emails, RFQs, drawings, and specifications using AI to draft structured requirements.
• Draft technical solutions (selection, topology, integration) and validate AI outputs.
• Co-lead and lead customer technical calls and reviews at the appropriate level.
• Contribute to the Application Matrix and AE-facing knowledge base.
• Identify workflows to move from human to AE Agent and document in standard format.
• Maintain cleaned, validated CRM opportunity records with inferred assumptions.
• Surface product gaps to Product Management; collaborate with Engineering and Sales.
• Ensure Occupational Health and Safety compliance with laws and regulations.
• Follow Accuenergy policies and procedures.
• Take on additional responsibilities as the company grows.

Skills

Electrical engineering basics

AI drafting tools

Claude AI usage

Technical communication

KPI tracking

Cross-functional collaboration

Documentation skills

Safety compliance

Tools

CRM systems

ERP systems

Job description

Company Profile:

Accuenergy is a fast-growing company at the forefront of the energy management industry. We specialize in providing innovative solutions to help businesses optimize their energy usage, reduce costs, and minimize their environmental impact. Our commitment to excellence and innovation, coupled with our start-up mentality and fast-paced environment, has fueled our rapid expansion, making this an exciting time to join our dynamic team.

Why work for Accuenergy:

At Accuenergy, we are committed to fostering a diverse and inclusive workplace where all employees are empowered to thrive. We offer competitive compensation, comprehensive benefits, and opportunities for professional development and growth within our rapidly expanding organization.

• Bi-weekly payment through direct deposit
• Free tasty Coffee& beverages
• Paid statutory holidays+ vacation benefit +insurance benefit
• Enhance training opportunities in job-related field

Duties and Responsibilities:

• Application scoping — own requirements gathering for assigned opportunities, working from customer emails, RFQs, drawings, and specifications. Use AI to draft structured requirements (knowns, unknowns, assumptions, risks);validate and challenge the draft; fill gaps via customer conversation.
• Solution drafting — produce technical solutions (product selection, measurement strategy, topology, communications, integration) using Claude and the Application Matrix as drafting partner. Validate AI output, identify edge cases, and own the final recommendation.
• Customer technical engagement — co-lead and lead customer technical calls and reviews at theappropriate levelfor the opportunity. Use AI to prepare briefs and recaps; lead the room in person.
• Application Matrix contributions — produce ongoing entries to the Application Matrix and AE-facing knowledge base (application overviews, technical details, internal training material, email templates). Each contribution becomes training material for the AE Agent.
• AE Agent contributions —identifyworkflows in your own work that should move from human into the AE Agent. Document each in the standard AURA submission format.
• CRM and opportunityrecordintegrity — clean, validated entries with logic and assumptions captured automatically from drafted artefacts.
• Cross-functional partnership — surface product gap feedback to Product Management; partner with Engineering on complex technical questions; partner with Sales on opportunity progression.
• Ensure Occupational Health and Safety compliance with health and safety laws and regulations
• Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations.
• Any other operation-related responsibilities may be added ascompanycontinues to grow.

Qualifications and Requirements:

Must-have

• Technical fundamentals — electrical engineering, power systems, instrumentation, controls, or comparable — at a level that supports productive technical conversations from Day 30. Strong candidates without a deep technical background mustdemonstrateproven ability to learn technical material quickly (with AI as accelerant).
• Daily, evidenced fluency with modern AI tools (Claude or equivalent) for technical drafting, requirementsextraction, document review, and analysis. Candidates should be prepared to discuss specific examples of AI-leveraged work in the interview process and should expect a live AI-leveraged exercise as part of the assessment.
• Demonstrable willingness to validate and challenge AI output rather than pass it through. The Application Specialist's actual job is judgment on top of AI drafts, not manual production of artefacts.
• Customer-facing comfort and willingness to lead technical conversations at the appropriate level. The role is in customer calls, technical reviews, and supplier conversations every week.
• Strong written communication. The role produces written briefs, requirements sheets, technical justifications, and Application Matrix entries continuously.
• Comfort owning a quantified KPI scorecard and the discipline to publish on cadence.
• Direct, decisive working style. Comfort giving and receiving candid feedback without ceremony.

Preferred

• Manufacturing or B2B technical product environment; familiarity with the rhythm of physical-product technical sales.
• Priorexposure to power metering, energy management, building management, EV infrastructure, datacentres, BESS, or related industrial domains.
• Hands-on experience with CRM systems (Microsoft Dynamics 365 Sales Hub, Salesforce, Zoho, or comparable) and ERP systems (Microsoft Dynamics 365 Business Central or comparable).
• Prior contribution to AI / automation initiatives — workflow re-engineering, process automation,agentor RPA contribution.
• Direct experience reading engineering drawings and specifications.