Application Specialist

Centiro; Montreal; On-site; CAD 50,000 - 80,000; Full time

Job summary

Join a fast-growing tech company that empowers delivery networks for marquee brands worldwide. As an Application Specialist, you'll engage in software implementation projects, ensuring customer satisfaction and success. With a focus on collaboration, you will navigate through various paths, from project management to training, in a dynamic and entrepreneurial environment. This is your chance to make a significant impact in a company that values sustainability and diversity, offering a rewarding journey in the tech landscape. Embrace the opportunity to grow and innovate with a team dedicated to making a difference.

Qualifications

• Bachelor’s degree or higher in IT or logistics/supply-chain.
• Experience in implementing software is essential.

Responsibilities

• Deliver and support solutions to customers globally.
• Provide timely communication and reporting related to implementations.

Skills

Software Implementation

Business Acumen

Technical Aptitude

Customer Focus

Education

Bachelor's Degree in IT

Bachelor's Degree in Logistics/Supply-Chain

Job description

Centiro is a tech company that connects, empowers, and makes delivery networks available and smarter for marquee brands and market leaders. Centiro is a fast grower with 650+ colleagues in 8 countries. All types of goods get delivered on time in over 175 countries thanks to Centiro technology. Centiro has created a human centric and award-winning culture and believes businesses are a key driving force in striving towards a sustainable future. Centiro exists to be part of the solution for better commerce and a better world. Founded in 1998, with offices in Sweden, India, Spain, Canada, the UK, and the US. Read more at centiro.com.

Purpose

Working at Centiro is different. Inspiring, challenging and rewarding. We are on a clear and rapid path of global expansion and are looking for talents with a passion and drive to make a difference. This is an exciting time to join the Centiro journey.

What you will do

As an Application Specialist, you will primarily work in the front line of the process responsible for delivering and supporting our solutions to customers around the globe.

You will work on software implementation projects, interact and consult with clients during the implementation, assess technical issues, work alongside our support teams. Technical aptitude and some understanding of coding will be necessary for this role.

Responsible for providing complete and timely communication and reporting to the client related to implementations in process, including project status, progress on key deliverables and outstanding issues being worked or potential risks.

Initially you will learn how our systems function and as you progress you can decide your area of specialism. Do you want to manage projects, conduct feasibility studies, implement our solutions, develop within testing or perhaps organize trainings/workshops? You create your path; the possibilities are limitless.

We work in self-organized teams with varied skills and the organization is highly entrepreneurial and flat – we create solutions that make a real difference for our customers and have fun along the way. Relaxed seriousness is a guiding principle which we cherish and abide by in all our relations.

Who you are

You are a tech-savvy person with an interest in integration and how the world of digital affects the modern business. Always with the customer in focus.

You are expected to try, test and learn. You are encouraged to seize opportunities and continuously develop with Centiro’s robust confidence in your ability. You are spurred by continuous improvements and seeing things from a new perspective.

A collaborative mindset and aptitude are more important than prestige and personal priorities. With all tasks, everyone is equal in helping each other succeed.

Required Experience

• Bachelor’s degree or higher in IT, logistics/supply-chain, innovation or equivalent and/or work experience within relevant field.
• Experience in implementing software.
• Business acumen
• Must be fluent English speaking/reading and writing.
• Candidate must be local in Montreal.

Best in class

Sustainability and security are essential at Centiro. We achieved the gold level in the assessment of environmental, social, and ethical performance performed by EcoVadis; Gold Rating, Top 1%. We are above and beyond standards. We not only follow them, we develop them.

At Centiro we celebrate difference. We strongly believe that diversity of background, experience, and perspectives are integral for a dynamic workplace for our colleagues and a successful collaboration with our customers.