Appliance Technician

The Brick; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an enthusiastic Service Technician to join their dynamic team. You will provide exceptional in-home servicing for major appliances, addressing customer needs through expert assessment and problem-solving. With a strong emphasis on customer service, this role offers a comprehensive benefits package and opportunities for professional growth within the organization. If you're detail-oriented and customer-focused, this could be your next career advancement.

Benefits

Flexible and comprehensive benefits package including Health and Dental

Competitive remuneration

Career progression potential

Employee discounts

Qualifications

• 2 or more years previous experience and/or education in major appliance service required.
• Must possess a valid driver’s license with a clean driving abstract.
• Professional and courteous phone etiquette is essential.

Responsibilities

• Provide courteous in-home servicing of major appliances.
• Estimate and order parts, resolving installation issues.
• Complete service documentation and prepare reports.

Skills

Outstanding Customer Service

Technical Skills

Analytical Skills

Attention to Detail

Communication

Education

High school diploma or equivalent

Appliance Technician certification or willingness to obtain one

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports directly to the Service Manager.

Responsibilities

• Provide customers with courteous and professional in-home servicing of major appliances
• Conduct appliance assessments to determine the issue
• Resolve installation issues
• Estimate the costs of repairs/replacements
• Order parts and ensure inventory supply levels are sufficiently maintained
• Communicate with customers regarding details of the assessment and servicing required
• Provide information to assist customers in obtaining optimum performance of their products
• Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
• Adhere to all health and safety, security, building and departmental procedures
• Ensure the proper maintenance of shop tools and vehicles
• Prepare reports

Qualifications

• High school diploma or equivalent
• 2 or more years previous experience and/or education in major appliance service
• Valid driver’s license (must be able to provide a clean driving abstract)
• Outstanding Customer Service skills
• Excellent written and verbal communication skills
• Professional and courteous phone etiquette
• Highly developed technical, investigative, and analytical skills
• Punctuality and dependability a must
• Must be organized and detail oriented
• Appliance Technician certification or willingness to obtain one

Why Transglobal

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at Transglobal!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]