Appliance Sales Specialist

J.D. Irving, Limited; Mount Pearl; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in retail seeks an Appliance Sales Specialist to assist customers and drive sales through expert product knowledge and customer engagement. Ideal candidates will possess exceptional sales and customer service skills, demonstrating the ability to work effectively in a fast-paced environment. With a base salary plus commission, this role offers a chance to build meaningful customer relationships while meeting sales goals.

Qualifications

• Exceptional customer service skills with proven ability to close sales.
• Sales experience in a fast-paced retail environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maintain stock condition, showroom standards, and ensure a clean shopping environment.
• Drive sales through customer engagement and suggestive selling.
• Provide face-to-face assistance with specialized product knowledge.

Skills

Customer service skills

Sales experience

Job description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position, you will receive a base salary plus commission following a probationary period.

Qualifications

• Exceptional customer service skills with proven ability to close sales.

• Sales experience in a fast-paced customer service and sales environment in retail.

• Ability to work a flexible schedule including evenings and weekends.

• Adherence to company policies and procedures.

• Ability to pass a standard background check.

Responsibilities

• Maintain stock condition, showroom standards, and ensure a clean and safe shopping & work environment.

• Assist with merchandising and store product setup.

• Drive sales through customer engagement, suggestive selling, and sharing product knowledge.

• Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products, supporting products, warranty plans, pickup and delivery options, and payment and financing options, with a focus on closing sales.

• Work with a wide range of customers to sell a variety of appliance products.

• Prepare estimates, close sales, and follow up on deliveries.

• Develop and maintain customer relationships, addressing and resolving customer needs and complaints.