Apparel Supervisor — Lead Retail Team & Drive Sales

JD Sports Fashion PLC; Saint-Bruno-de-Montarville; On-site; CAD 42,000 - 54,000; Full time

Job summary

JD Sports Fashion PLC is seeking an Apparel Supervisor at CF Promenades St-Bruno in Canada. The role sits in the on-site retail team and reports into store management, focusing on customer service, staff supervision, and sales performance.

You will support junior management, maintain store standards, and contribute to team development and operational processes while driving the store’s KPI and customer experience.

Qualifications

• Minimum 6 months to 1 year of retail management experience.
• Strong sense of urgency and keen eye for detail.
• Ability to motivate the team and drive daily sales.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word and Excel is an asset.

Responsibilities

• Collaborate with the junior management team to engage customers using the latest visual techniques.
• Generate business results and achieve KPI through in-store products.
• Handle customer complaints and enquiries to provide excellent levels of service.
• Create innovative strategies to capitalize on sales opportunities.
• Provide assistance with the maintenance of standards on the sales floor.
• Encourage and foster personal progression throughout the store.
• Manage associates within company guidelines, policies and procedures.
• Provide assistance with induction and training of new starters.

Skills

Retail management

Urgency & detail

Team motivation

Communication skills

Tools

Outlook

Word

Excel

Job description

JD Sports Fashion PLC is seeking an Apparel Supervisor at CF Promenades St-Bruno in Canada. The role sits in the on-site retail team and reports into store management, focusing on customer service, staff supervision, and sales performance.

You will support junior management, maintain store standards, and contribute to team development and operational processes while driving the store’s KPI and customer experience.