API Integration Specialist

Best Buy Canada; Vancouver; Remote; CAD 60,000 - 65,000; Full time

Job summary

Join a leading company as an API Integration Specialist in Vancouver, where you'll enhance marketplace operations by onboarding sellers and partners. This role offers a remote-first work environment with a focus on collaboration. You'll be responsible for identifying and resolving technical issues, while also documenting processes. Enjoy competitive pay, employee discounts, and a supportive culture that values inclusivity and growth.

Benefits

Employee discounts

Flexible health benefits

TFSA and RRSP programs

100% matched company pension plan

Training programs

Qualifications

• 2-4 years of experience as a Business/Technical Analyst.
• Experience with API integration and troubleshooting.

Responsibilities

• Onboard platform partners to the Best Buy platform via API.
• Write SOPs and document processes for troubleshooting.
• Work cross-functionally to resolve systematic issues.

Skills

Market research

Problem-solving

Basic API knowledge

Basic SQL querying

Basic Power BI

Intermediate Excel

Tools

JIRA

ERP

PIM systems

Job description

API Integration Specialist

Marketplace

Are you passionate about growing your career in marketplace?

The main function of the API specialist is to ensure API integrated marketplace sellers and platform partners are onboarded to the Best Buy platform as efficiently and effectively as possible, while ensuring that they are fully supported for any other operational issues they face. Additional responsibilities will be around supporting the marketplace team as a technical SME of our platform.

In this role, the successful candidate is needed to be in the greater Vancouver, BC area, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes.

Join our innovative marketplace team as an API integration specialist!

What you’ll do:

• Responsible for working with platform partners and large key accounts that wish to integrate their systems with Best Buy platform via API.

• Work with the business teams to identify and onboard platform partners who contribute to the overall business bottom-line.

• Work cross-functionally with internal and external business as well as technical teams to find solutions to systematic and process issues.

• Write SOPs on how to trouble shoot issues and document processes and solutions created.

• Creating IT tickets, bugs in JIRA, and following up with teams on ETA’s and QA of fixes.

• Trouble-shooting tech and process bottlenecks as well as suggest continuous improvement opportunities.

What we need:

• 2-4 years of experience Business/ Technical Analyst.

• Market research and problem-solving skills.

• Basic API knowledge operational experience.

• Basic SQL querying skills.

• Basic Power BI or other reporting software experience.

• Intermediate Excel, ERP and PIM systems.

Why you’ll love it here:

• Remote-first work environment.

• Employee discounts on awesome tech from day one.

• Flexible health benefits and wellness program.

• TFSA and RRSP programs.

• 100% matched company pension plan.

• Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized base pay range

$60,000.00 - $65,000.00

Starting pay offered will consider skills and experience.Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3