Animal Services Officer, Urgent Response (Ongoing Posting)

Town of Newmarket; Newmarket; On-site; CAD 42,000 - 54,000; Part time

Job summary

The Town of Newmarket is seeking an Animal Services Officer for urgent after-hours response. You will handle calls about animals in distress, capture and transport to care, and provide temporary housing for wildlife under supervision.

Requires a college diploma and strong communication skills; a valid Class G license and a reliable vehicle are needed for corporate business use. Applications accepted until 2026-12-31.

Qualifications

• Post-secondary diploma in animal care or related field or equivalent experience required.
• Experience handling and restraining various animals; after-hours responsivity is needed.
• Experience with wildlife is an asset; ability to de-escalate difficult situations.
• Strong oral and written communication; report writing and documentation accuracy required.
• Proficiency with MS Office and related software; Police Vulnerable Sector Check required.

Responsibilities

• Respond to after-hours calls for animals in distress and provide urgent care.
• Capture, restrain, transport animals to veterinary care as needed.
• Provide temporary housing and care for wildlife eligible for rehabilitation; humane euthanasia when required.
• Complete necessary reports and maintain detailed notes for each incident.

Skills

Communication

De-escalation

Customer Service

MS Office

Driver's License

Police Check Clearance

Education

College Diploma

Tools

MS Office (Word, Excel, Outlook)

Job description

Animal Services Officer, Urgent Response (Ongoing Posting) - (26-191)

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Job Title

Animal Services Officer, Urgent Response (Ongoing Posting)

Organizational Unit

Corporate Services -> Legislative Services -> Bylaws

Requisition #

26-191

Location

Town Hall Corp - Newmarket, ON L3Y4X7 CA (Primary)

Shift Type

Job Type

Casual

If a contract, Contract Duration

12 months

Staffing request is required for

Date Posted By

8/10/2026

Date Posting Closes

12/31/2026

Time Posting Closes: 5:00 p.m.

Category

Legislative Services

Experienced (Non-Manager)

Education

College Diploma

Salary Payband/Range

Job Description

Please note that this is an ongoing posting meaning that applications will be accepted until December 31, 2026 in order to establish a pool of candidates for when opportunities come up.

Under the direction of the Supervisor, Animal Services, the Animal Services Officer, Urgent Response (after hours) is responsible for after-hours response to calls for animals that are critically injured, sick, or otherwise in distress to alleviate pain and suffering, on an on-call basis. This includes, but is not limited to capturing, handling, restraining, and assessing all types of animals. Transporting domestic animals to receive veterinary treatment, providing temporary housing and care to wild animals that are eligible for rehabilitation, and humane euthanasia of wild animals that are not eligible for rehabilitation. Completing necessary reports and maintaining detailed notes.

Job Requirements

• Post-secondary diploma in Animal Care, Veterinary Technology, or animal-related experience, or related field and/or combination of equivalent education and experience is required.
• Demonstrated related experience working with including experience capturing, restraining, handling and assessing various breeds and species of animals is required.
• Experience working or volunteering with wildlife is an asset.
• Experience or familiarity with euthanizing practices is an asset.
• Demonstrated strong communication, dispute resolution, and customer service skills including demonstrated ability in dealing with the public, as well as handling difficult individuals, and ability to de-escalate contentious situations are required.
• Demonstrated oral and written skills regarding documentation; report writing, attention to detail and accuracy are required.
• Demonstrated knowledge in computers, skills, and efficiency in the use of MS Office (Word, Excel, Outlook) and spreadsheet application, along with knowledge of additional relevant software.
• Due to the responsibilities of this position a Police Vulnerable Sector Check satisfactory to the Town is required.
• Class "G" Driver's License in good standing and a reliable vehicle for use on corporate business is required.
• Availability to work outside normal working hours to respond to call for animals in distress is required.

The Town of Newmarket is committed to accommodating all applicants in accordance with the Ontario Human Rights Code for all employment activities including the recruitment process.