Animal Services Officer (Aux)

City of New Westminster; New Westminster; Hybrid; CAD 40,000 - 47,000; Part time

Benefits offered by this job

Hybrid remote work

Health & retirement benefits

Educational opportunities

Job summary

City of New Westminster is seeking an Auxiliary Animal Services Officer to perform investigational, custodial, and regulatory work. The role involves enforcing animal control bylaws, responding to inquiries, patrolling, and assisting in court preparation and public education.

The position includes backfill at the shelter, routine animal care tasks, and occasional administrative relief, with a hybrid remote work schedule in line with policy.

Qualifications

• Completion of Grade 12, or equivalent, with relevant experience.
• Experience in care and handling of animals, preferably in a shelter.
• Animal Control Training certifications preferred.
• Thorough knowledge of city animal bylaw and related regulations.

Responsibilities

• Capture and transport stray, injured and aggressive animals.
• Respond to public inquiries and patrol parks.
• Investigate complaints related to animal care and bylaw enforcement.
• Prepare and present court evidence; educate the public on animal care and safety.
• Provide shelter backfill duties and clerical support as needed.

Skills

Animal care experience

Public interaction

Discretion & judgment

Valid BC driver's license

Education

Grade 12 or equivalent

Animal Control Training

Job description

Animal Services Officer (Aux)

Great City, Great Work, Great Future!

Employment Status: Auxiliary

Pay Range: $35.60 to $41.93 per hour + 12% in lieu of benefits and vacation

Closing Date: 10/25/26

Hours per week: Other:

Employee Group: CUPE, Local 387

Location: Animal Services Facility: 420 Boyne St

Competition #: 1551

Additional Details: As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision. We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations.

We are currently seeking Animal Services Officers (ASO) to perform investigational, custodial, and regulatory work, including the responsibility of the enforcement of animal control regulations and bylaws on an on-call basis. Reporting to the Senior Animal Services Officer and Superintendent, Parking, Towing & Animal Services, your duties will include: capturing and transporting stray, injured and aggressive animals; responding to public inquiries; patrolling parks; investigating complaints and requests for service, in relation to animal care and control bylaw; and participating in court case preparation, attending court and giving evidence and educating the public on animal care, welfare and safety.

As an auxiliary ASO, you will also provide backfill support in the shelter facility where responsibilities include feeding, grooming and providing daily care to the animals and cleaning the facility. You will also be required to provide relief for administrative or clerical duties in animal services.

If you have the following characteristics and qualifications, we want to hear from you:

• Completion of Grade 12, or equivalent, supplemented by sound experience related to the work. Experience in the care and handling of animals in a professional capacity is required, preferably in a shelter environment.
• Preference may be given to those candidates who have completed Animal Control Training certifications through Langara College, Bylaw Enforcement Level 1 through the Justice Institute of BC or a similar course through an accredited institution.
• Thorough knowledge of City animal control bylaw and related regulations.
• Solid working knowledge and skill in the methods and equipment used in the care and handling of stray animals.
• Demonstrated ability to handle aggressive, stray and injured animals.
• Demonstrated ability to establish and maintain effective working relationships with the public.
• Ability to use discretion and sound judgment in the work performed.
• Ability to perform all clerical and recordkeeping tasks, handling and depositing cash and maintaining all receipts.
• Physical ability to perform duties such as lifting and carrying heavy animals and supplies, walking long distances and working in all weather conditions.
• Ability to perform assigned duties under minimum supervision.
• Valid Class 5 BC Driver's License.
• Must be able to pass and maintain a clear criminal/police record check.

* An eligibility list may be established to fill future auxiliary Animal Services Officer positions for the next six months.

We offer our employees great work-life balance, including competitive salaries, comprehensive health and wellness benefits and retirement plans (a percentage in lieu of benefits for auxiliary positions). We also offer a hybrid remote work schedule in accordance with our Remote Work Policy, opportunities for education and training, and engaging, rewarding work.

To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity orexpression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest.

New Westminster is on the unceded and unsurrendered land of the Halq'eméylem-speaking peoples. It is acknowledged by the City that colonialism has made invisible their histories and connections to the land.

We are learning and building relationships with the people whose lands we are on.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted

www.newwestcity.ca