Animal Adoption & Customer Care Specialist

The Ontario SPCA and Humane Society; Greater Sudbury; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation package

3 weeks of vacation

Employee Family Assistance Program

Free onsite parking

Opportunities for professional development

Job summary

Join a leading animal welfare organization as a Customer Care Representative in Sudbury. In this role, you will provide exceptional service to clients and support the seamless adoption of animals. You will be integral in advising the public on various animal care topics and ensuring compliance with organizational policies. Ideal candidates will have customer service experience and a high school diploma. This position offers competitive benefits and opportunities for professional growth.

Qualifications

• 1-3 years of experience in customer service within a fast-paced environment.
• Ability to lift up to 18 kg and control up to 45 kg.
• Open availability for weekdays, weekends, and holidays.

Responsibilities

• Provide excellent customer service to donors and volunteers.
• Assist with adoptions and ensure a smooth adoption experience.
• Participate in animal care duties and support the foster program.

Skills

Customer service experience

Clerical experience

Team player

Education

High School Diploma or equivalent

Certificate or College Diploma in Animal Care

Job description

Join a leading animal welfare organization as a Customer Care Representative in Sudbury. In this role, you will provide exceptional service to clients and support the seamless adoption of animals. You will be integral in advising the public on various animal care topics and ensuring compliance with organizational policies. Ideal candidates will have customer service experience and a high school diploma. This position offers competitive benefits and opportunities for professional growth.