Analyste, Intelligence et perspectives stratégiques de marché

Wawanesa Insurance; Edmonton; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Flexible schedule

Comprehensive benefits

Job summary

TELUS Health is seeking a senior manager to lead the client accounts department, oversee pension plan administration, monitor progress of tasks and projects, and coach team members.

The role requires strong leadership, incisive analytical thinking, and excellent spoken and written French; proficiency with Microsoft Excel is important. We offer a hybrid work model (office and home), flexible schedule, and a comprehensive benefits program.

Qualifications

• Minimum 7 years’ relevant experience.
• Bachelor’s degree in mathematics, finance, administration, actuarial science or other relevant training.
• Exceptional team spirit.
• Incisive analytical thinking and attention to detail.
• Well-organized and resourceful.
• Good communication and collaborative skills.
• Strong ability to manage and motivate a work group.
• Highly developed customer service skills.
• Excellent spoken and written French; bilingualism an asset.
• Proficiency with Microsoft Excel.

Responsibilities

• Act as manager in the client accounts department.
• Help with the annual planning and organization of work related to pension plan administration.
• Take part in verifying and monitoring the progress of tasks and projects.
• Train and coach team members.
• Support the team in carrying out a variety of special projects.
• Prepare and track the budget.
• Build clients’ satisfaction by listening to their needs and responding to their various requests, as well as those of members and trustees.
• Suggest ways of improving our processes.
• Develop new business contacts, new agreements with existing clients, and help develop new markets with prospective clients.

Skills

7+ years experience

Team leadership

Analytical thinking

Attention to detail

Organized

Communication

People management

Customer service

French bilingual

Microsoft Excel

Education

Bachelor degree

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Being part of our team means

• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and a comprehensive benefits program

Your responsibilities

• Act as manager in the client accounts department
• Help with the annual planning and organization of work related to pension plan administration
• Take part in verifying and monitoring the progress of tasks and projects
• Train and coach team members
• Support the team in carrying out a variety of special projects
• Prepare and track the budget
• Build clients’ satisfaction by listening to their needs and responding to their various requests, as well as those of members and trustees
• Suggest ways of improving our processes
• Develop new business contacts, new agreements with existing clients, and help develop new markets with prospective clients.

Core Qualifications

• Minimum 7 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science or other relevant training
• Exceptional team spirit
• Incisive analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Strong ability to manage and motivate a work group
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism an asset
• Proficiency with Microsoft Excel

Salary Range: $70,000 - $100,000 CAD Annual

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.