Analyst, Retail E-Commerce, Tim Hortons, Canada

The TDL Group Corp./ Groupe TDL Corporation; Toronto; Híbrido; CAD 55 000 - 75 000; Tempo integral

Resumo da oferta

Restaurant Brands International Inc. is seeking a Retail E-Commerce Analyst to support TimShop.ca operations, ensuring product listings, imagery, descriptions, pricing and campaigns launch accurately and on time.

You will work closely with the E-Commerce Manager and cross-functional teams across Category, Creative & Storytelling and Planning & Inventory, using Shopify and Excel to analyze performance, maintain dashboards, and identify opportunities to improve the online customer experience for

Qualificações

• 1–3 years of experience in e-commerce, digital operations or related analytical roles.
• Strong Excel skills, including formulas and pivot tables.
• Excellent organizational skills with the ability to coordinate multiple priorities.
• Clear communication and collaborative problem-solving across teams.

Responsabilidades

• Manage daily e-commerce operations: Maintain and update product listings, descriptions, imagery, pricing and promotions on Shopify.
• Coordinate product launches and campaigns: Support launches from setup through go-live and track timelines.
• Support inventory and fulfillment operations: Monitor stock levels and coordinate with planning & inventory teams.
• Analyze performance and maintain reporting: Use Shopify, Excel and other tools to track sales and product performance.
• Manage digital assets and creative coordination: Organize product photography and assets for TimShop.ca.
• Support continuous improvement and cross-functional execution: Identify opportunities to streamline workflows.

Conhecimentos

Excel proficiency

E-commerce operations

Cross-functional collaboration

Data analysis

Communication skills

Formação académica

Bachelor's degree in Business/Marketing/Analytics

Ferramentas

Shopify

Google Analytics

Klaviyo

Descrição da oferta de emprego

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

The Opportunity

Behind every successful TimShop.ca launch is a seamless online shopping experience from accurate product listings and compelling imagery to product availability and timely execution.

As our Retail E-Commerce Analyst, you'll help bring that experience to life. Working closely with the E-Commerce Manager, you'll support the day-to-day operations and continued growth of Timshop.ca, ensuring our products, promotions and collections launch accurately and on time.

This is a hands-on role that combines e-commerce operations, performance analysis and cross-functional coordination. You'll independently manage routine website activities, use data to identify opportunities and collaborate with teams across Category, Creative & Storytelling and Planning & Inventory to deliver a great customer experience.

Reporting to: E-Commerce Manager

What You'll Do

• Manage daily e-commerce operations: Maintain and update product listings, descriptions, imagery, pricing and promotions on Shopify. Perform regular website checks to ensure content accuracy, functionality and a seamless shopping experience.


• Coordinate product launches and campaigns: Support launches from product setup through go-live, ensuring product information, samples, creative assets and timelines are aligned. Track deliverables and flag potential delays.


• Support inventory and fulfillment operations: Monitor product availability, identify stockouts and fulfillment issues, and coordinate with the OMNI Planning & Inventory Manager, Supply Chain and other partners to support timely resolution.


• Analyze performance and maintain reporting: Use Shopify, Excel and other reporting tools to track sales, product performance and key e-commerce metrics. Maintain dashboards, identify trends and highlight opportunities to improve results.


• Manage digital assets and creative coordination: Organize and maintain product photography and digital assets for TimShop.ca and other approved uses. Support product sample coordination, photoshoot preparation and creative projects as needed.


• Support continuous improvement and cross-functional execution: Track operational priorities, coordinate with internal and external partners, and help identify opportunities to streamline workflows and improve the online customer experience.

What You'll Bring

• Approximately 1-3 years of experience in e-commerce, digital operations or related analytical or coordination role, with exposure to e-commerce or digital workflows.


• Strong Excel skills, including formulas, pivot tables and the ability to organize, analyze and interpret data accurately.


• Strong organizational skills and attention to detail, with the ability to coordinate multiple priorities, manage deadlines and follow through on deliverables.


• Clear communication and collaborative problem-solving skills, with the ability to work effectively across teams.


• Comfortable working with digital tools, learning new systems and identifying practical solutions to operational challenges.


• Post-secondary education in Business, Marketing, Analytics or a related field, or equivalent practical experience.

Preferred Qualifications

• Hands-on experience with Shopify or another e-commerce platform, including product management, website updates or online merchandising.


• Familiarity with e-commerce metrics, web analytics or reporting tools such as Google Analytics.


• Exposure to CRM and email marketing platforms, such as Klaviyo


• Experience coordinating product samples, photoshoots or digital asset libraries.


• Experience in retail, consumer products or direct-to-consumer e-commerce.

Why Join Us?

You’ll have the opportunity to work across digital commerce, retail operations and creative storytelling, helping bring Tim Hortons merchandise and collections to customers across Canada. You’ll gain hands‑on experience in a growing part