Analyst, Project Management Office

American Express; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading company as an Analyst in the Project Management Office, where you will lead projects, collaborate with cross-functional teams, and develop key skills in a dynamic environment. This role offers opportunities for growth and a commitment to diversity and inclusion.

Benefits

Competitive salaries

Bonuses

Health benefits

Flexible work arrangements

Development opportunities

Qualifications

• 2+ years of project management experience preferred.
• Ability to lead projects from conception to evaluation.

Responsibilities

• Planning, executing, and monitoring project activities.
• Preparing and presenting status reports to stakeholders.
• Maintaining project documentation.

Skills

Analytical

Problem-Solving

Communication

Organizational

Collaboration

Education

Bachelor’s degree in business administration

Project Management

Tools

Microsoft Project

Visio

Job description

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You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and our powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Our Project Management team, responsible for leading and supporting projects from inception to delivery, is now hiring an Assistant Manager. You will lead the way with a customer and shareholder-centric mindset, a passion for tackling challenging issues, and an unwavering drive to succeed. This role involves working closely with key stakeholders across American Express to support the flawless execution of strategic initiatives.

As an Assistant Manager in our Project Management Office, you will support and lead projects, build cross-functional relationships, and develop skills including strategic thinking, analytics, communication, problem-solving, and leadership.

The experience we offer:

• An opportunity to partner with product teams such as Consumer Cards, Global Corporate Payments, and Global Merchant Services for end-to-end project management and execution.
• Collaborate across broader American Express teams (Technologies, Legal, Compliance, Operational Risk, Operations, etc.) to deliver efficiencies, processes, services, and enhanced Cardmember experiences.
• Contribute to driving the digital agenda through capability development and implementation.
• Facilitate excellence in project management, monitor results, and develop recommendations for continuous improvement.
• Support day-to-day partner relationships.
• Showcase communication, influencing, and collaboration skills with internal and external partners.
• Grow personally and professionally through development planning and mentorship.

Responsibilities include:

• Planning, executing, and monitoring project activities to align with organizational goals.
• Preparing and presenting status reports to stakeholders.
• Maintaining project documentation.
• Recommending process improvements.
• Building stakeholder relationships for effective communication.
• Assessing and monitoring project risks with mitigation strategies.
• Creating presentations for stakeholders and leadership.

Qualifications:

• Bachelor’s degree in business administration, Project Management, or related field.
• Ability to lead projects from conception to evaluation.
• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Organizational abilities and experience managing tasks.
• Ability to work collaboratively and build relationships.
• Adaptability to changing priorities and fast-paced environments.

Preferred Qualifications:

• 2+ years of project management experience.
• Proficiency in project management software (e.g., Microsoft Project, Visio).

We support our colleagues with benefits and programs for holistic well-being, including competitive salaries, bonuses, financial and retirement support, health benefits, flexible work arrangements, parental leave, wellness centers, counseling, and development opportunities.

American Express is committed to an inclusive, accessible environment, treating all applicants and employees with dignity and respect, regardless of age, sex, sexual orientation, gender identity, race, religion, disability, or other protected factors. If you need accommodations, please contact the Recruiter.

Offer conditioned on a background check, per applicable laws.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other