Analyst, Product administration

Desjardins Financial Security; Lévis; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance including telemedicine

Health & wellness expense reimburse.

Telework equipment

Job summary

Desjardins is seeking a Product Administration Analyst to provide administrative support across Desjardins components, analyze issues, and help diagnose and implement recommendations for specialized products and member/client accounts.

You will input, analyze data, monitor policies, and develop action plans with a focus on discipline-specific support, while collaborating with stakeholders across fields. Fluency in French and English is required for interactions with partners and clients.

Qualifications

• Bachelor's degree in a related field.
• Minimum of eight years of relevant experience.
• Strong communication skills in both French and English.

Responsibilities

• Identify, input, analyze and interpret data to inform management decision-making.
• Monitor application of management policies and practices and prepare reports.
• Develop recommendations and implementation plans.
• Develop and write methods and processes.
• Provide discipline-specific support to units, clients and partners.

Skills

Analytical thinking

Communication skills

Bilingual French/English

Problem solving

Tech savvy

Stakeholder interaction

Adaptability

Attention to detail

Education

Bachelor's degree in a related field

Job description

As a product administration analyst, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You analyze and help diagnose issues, provide opinions in accordance with the rules for your discipline, and help develop recommendations and implementation plans. You develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity. You interact with stakeholders working in other fields. You provide discipline-specific support to your unit, clients and partners.

More specifically, you will be required to : Identify, input, analyze and interpret data to inform management decision-making and monitor the application of management policies and practices. Make recommendations Analyze risks and write reports. Prepare recommendations and provide advice on how to implement them Help prepare and propose action plans to address issues in accordance with rules and parameters Develop and write methods and processes.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english‑speaking partners, members and/or clients
• Action oriented, Business insight, Communicates effectively, Complexity, Customer Focus, Differences, Nimble learning, Tech savvy

Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable) Job Family Administration (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.