Analyst - Performance - Strategic Procurement

AIR CANADA; Dorval; On-site; CAD 120,000 - 180,000; Full time

Job summary

Air Canada is seeking a Director of Strategic Procurement - Catering and Onboard Products to lead financial performance, contract implementation, and vendor relationship management. You will develop KPI dashboards, drive continuous improvement, and coordinate with Finance and Operations to align strategic objectives.

The role emphasizes cross-functional collaboration, governance of significant contracts, and the ability to operate in a dynamic, bilingual corporate environment.

Qualifications

• A minimum of 12 months of experience in accounting, relationship management, or operations, in a large enterprise.
• Degree in accounting or finance, or relevant experience.
• Effective and proven analytical skills, and big data experience.
• Team spirit and ability to work effectively in a fast-paced environment focused on teamwork and action.
• Ability to work effectively in ambiguous conditions.
• Ability to understand and implement decisions strategically in Air Canada's best interest first.
• Knowledge of Transport Canada aviation standards and regulations.
• Preference for bilingual candidates.
• Proven ability to foster relationships and lead without formal authority.
• Strong sense of responsibility and accountability to deliver high-quality work.
• Proven ability to prepare reports and presentations for executives.
• Strong interpersonal and communication talent.
• Proven punctuality and reliability in a fast-paced environment.

Responsibilities

• Manage the overall financial and operational performance of assigned business partners to optimize relationships.
• Manage payment performance, invoice controls, and communication of information to key stakeholders.
• Provide management with insight into economic impacts and compliance issues related to significant operational decisions or key contracts.
• Monitor and manage contractual performance including compliance, disputes, change orders, and invoices.
• Align service levels and KPIs with corporate strategy and operations.
• Collaborate with Finance to establish and communicate tax reporting parameters.
• Develop strategy based on partner segmentation and cost objectives.
• Establish cross-functional links with Finance and Operations.
• Plan and conduct annual internal and external contract reviews and action plans.
• Act as Air Canada's primary contact for issues related to partner agreements.
• Perform monthly reconciliation and KPI finalization using dashboards.
• Identify performance improvement opportunities for partners and internal service managers.
• Maintain relationships with partner and client groups to facilitate problem resolution.

Skills

Analytical skills

Big data experience

Teamwork

Strategic thinking

Communication skills

Education

Degree in accounting or finance

Tools

Power BI

Job description

Belonging to Air Canada is belonging to a Canadian icon, Air Canada recently voted best airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

Reporting to the Director - Strategic Procurement - Catering and Onboard Products, the incumbent is responsible for: managing monthly reconciliation and financial performance according to established agreements; creating, managing and communicating key financial and operational performance indicators; supporting the implementation of new contracts; and collaborating on continuous improvement opportunities.

Responsibilities

• Manage the overall financial and operational performance of assigned business partners to optimize relationships with them.
• Manage payment performance, invoice controls, and communication of information to key stakeholders.
• Provide management with insight into economic impacts and compliance issues related to significant operational decisions or key contracts.
• Monitor and manage operational aspects of contracts with business partners, including contract compliance management, dispute and resolution management, change order management, invoice reconciliation, statement of work and work order reconciliation, and general contract oversight.
• Participate in aligning service level agreements and key performance indicators (operational and financial) with corporate strategy and operational execution.
• Collaborate with Finance to establish and communicate tax reporting parameters.
• Participate in developing a strategy based on business partner segmentation, performance results, and relationship and cost objectives.
• Establish strong cross-functional links with Finance and Operations teams.
• Plan and conduct annual internal and external contract reviews, and develop action plans for improvements.
• Act as Air Canada's primary contact for all issues related to agreements with assigned business partners.
• Perform monthly reconciliation and finalization of key performance indicators regarding punctuality and service failures with our business partners using the Power BI dashboard and related applications.
• Identify performance improvement opportunities for business partners and internal service managers.
• Maintain effective relationships with all partner and client groups and facilitate problem resolution.

Qualifications

• A minimum of 12 months of experience in accounting, relationship management, or operations in a large enterprise.
• Degree in accounting or finance, or relevant and proportional experience to the position.
• Effective and proven analytical skills, and big data experience.
• Team spirit and ability to work effectively in a fast-paced environment focused on teamwork and action.
• Ability to work effectively in ambiguous conditions.
• Ability to understand and implement decisions strategically in Air Canada's best interest first and foremost.
• Knowledge of Transport Canada aviation standards and regulations. Language requirements: All things being equal, preference will be given to bilingual candidates.
• Proven ability to foster relationships as well as lead and influence people, with or without formal authority.
• Strong sense of personal responsibility and accountability to deliver high-quality work.
• Proven ability to prepare reports and presentations and present them to executives.
• Strong and proven interpersonal and communication talent.
• Proven punctuality and reliability to foster the team's overall success in a fast-paced environment.

Employment Conditions

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining necessary work permits, visas or other authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding workplace that highlights the unique contribution of our employees to our company's success.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all applicants for their interest, but only those selected for an interview will be contacted.