Analyst, Performance Analytics

Canadian Tire Financial Services; Oakville; Hybrid; CAD 53,000 - 88,000; Full time

Benefits offered by this job

Comprehensive benefits

Performance incentives

Continuing Education Programs

Job summary

Canadian Tire Financial Services in Oakville, Ontario is seeking an Analyst, Customer Insights & Analytics to transform data into actionable insights that shape customer strategy and drive growth. You will work on high-impact projects, collaborate with cross-functional teams, and apply advanced analytics to improve engagement and loyalty.

The role requires a quantitative degree, 1+ years of data analytics experience, strong SQL and Excel skills, and familiarity with Power BI.

Qualifications

• Bachelor’s degree in a quantitative field is required.
• 1+ years of data analytics experience.
• Strong SQL and Excel skills are essential.
• Experience with BI tools (Power BI) is required.
• Familiarity with Python/SAS is a plus; big data tech and cloud exposure are advantageous.

Responsibilities

• Transform data into actionable insights that influence customer strategy.
• Deliver performance analytics for strategic initiatives and loyalty programs.
• Create reports and visualizations to support decision-making across the organization.
• Apply statistical techniques to enhance insights and segmentation.
• Collaborate with data teams to improve data infrastructure and reporting capabilities.

Skills

Analytical thinking

Communication

Stakeholder collaboration

Education

Bachelor’s degree in a quantitative field

Tools

SQL

Excel

Power BI

Python

SAS

Hadoop

Azure

Job description

## Analyst, Performance AnalyticsApply: Oakville, ON: Full time: Posted Today: End Date: September 30, 2026 (13 days left to apply): JR165085**What You’ll Do:**As an Analyst, Customer Insights & Analytics, you’ll transform data into actionable insights that shape customer strategy and drive business growth. You’ll work on high-impact projects, collaborate with cross-functional teams, and leverage advanced analytics to improve customer engagement and loyalty. We value team members who take ownership of their work and deliver with precision. Success in this role means delivering actionable insights that improve customer retention and loyalty program performance.* Analyze customer and financial data to uncover trends and opportunities.* Deliver performance analytics and insights for strategic initiatives, including loyalty programs.* Create compelling reports and visualizations that influence decision-making across the organization.* Apply statistical techniques (e.g., hypothesis testing, clustering, segmentation) to enhance insights.* Partner with data teams to improve data infrastructure and reporting capabilities.* Support cross-functional teams with analytics expertise and storytelling.**What You Bring:*** Bachelor’s degree in a quantitative field (e.g., Statistics, Economics, Mathematics).* 1+ years of experience in data analytics.* Strong experience with SQL* Experience with Microsoft Excel.* Python and SAS are an asset (certification is a plus).* Expertise data visualization and experience with BI tools (Power BI).* Experience with big data technologies (Hadoop) and familiarity with cloud platforms (Azure preferred)* Ability to translate complex data into clear, actionable insights.* Knowledge of statistical modeling and customer analytics techniques.* Excellent communication and collaboration skills.* Strong attention to detail and commitment to accuracy in all analyses.* Proactive ownership of projects and ability to see tasks through to completion.* Passion for data, technology, and continuous improvement.* Comfort with emerging technologies and enthusiasm for AI-driven solutions.* Retail or banking industry experience is an asset.**Location**: Oakville, Ontario (Hybrid: In-office 4 days a week)We’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives, Continuing Education Programs* Other perks to support your well-being* Career growth opportunities and product discounts**Broadband Salary Range:** $53,000 – $88,000. Our typical *hiring range* is between $53,000 and $70,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.#LI-AK1This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.