Analyst, Business Systems
Fraser Health Authority
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Job summary
Fraser Health is seeking a Business Systems Analyst to support interoperable integration across its clinical and business workflows in Surrey, BC. You will analyze system needs, troubleshoot across application layers, and implement DevOps practices through the SDLC to ensure IT delivers value for patient care.
As part of the Digital Patient and Provider Experience Team, you will work with diverse stakeholders, deploying solutions, and applying industry best practices to improve system efficiency
Qualifications
- Bachelor's degree required in Health Information Science or Computer Science.
- 0–4 years of experience in technical systems analysis.
- Experience with integration technologies such as BizTalk is preferred.
- Knowledge of IT infrastructure and secured networking.
- Experience with Windows Server maintenance and Microsoft SQL tasks.
- Familiarity with Web Services, IIS and certificates.
- Experience with .NET Framework (C#) and OO programming.
- Understanding of the SDLC and information management.
Responsibilities
- Provide support and system administration of an interoperable solution across Fraser Health's core clinical systems.
- Participate in establishing system scope and objectives, feasibility studies, and planning.
- Identify deficiencies and opportunities to improve business efficiency and practices.
Skills
Education
Tools
Job description
The salary range for this position is CAD $35.36 - $50.83 / hour
Bring your passion for innovation and performance in technology as you contribute to change lives in healthcare.
As a Business Systems Analyst you will provide operational support to the Fraser Health’s Digital Patient and Provider Experience Team in the area of Integration Operations.
You will apply your critical thinking ability and troubleshooting skill to investigate issue at all levels; application, DB, OS, network, and IT infrastructure.
You will deploy solutions based on industry best practices. You have the ability to solve technical and strategic challenges using innovative approaches.
You will also be involved in all phases of systems development life cycle and implementation projects includes hands on development and application design as a DevOp.
You will excel as you work with all levels of the business, ensuring information technology deliverable align with the business requirements.
- Provide support and system administration of an interoperable solution that enables integration of clinical and business workflows across core clinical systems at Fraser Health, numerous other regional and provincial integration initiatives.
- Provide systems analysis participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying source code to solve system problems.
- Identify system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
In this position you will be challenged daily to better improve the system efficiency and stability. The work takes strong analytical capability - able to analyze a situation, identify a problem and provide solutions. You will be using complex data to support technical decisions and you'll need to demonstrate collaborative, creative and conceptual thinking.
- Bachelor's degree in Health Information Science or Computer Science or related field.
- Zero (0) to Three (3) years' of experience in technical systems analysis.
- Familiarity with integration technology such as Microsoft Biztalk.
- Familiarity of system and security practices.
- Knowledge of IT infrastructure and Networking in a highly secured environment.
- Experience with Windows Server troubleshooting and maintenance.
- Experience with Microsoft SQL (database maintenance, performance measuring, writing ad-hoc queries).
- Working experience of Web Services, IIS, and Certificates.
- Familiarity with .NET Framework (C#)
- Experience with object-oriented programming.
- Knowledge of software development lifecycle.
- Skills in data research, gathering, modeling.
- Knowledge of information management, and project management.
An equivalent combination of education, training and experience is acceptable.
This full-time position is based at our Central City offices in Surrey, BC, with access to rapid transit, shopping, restaurants, on-site gym and other amenities.
A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of providers in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
#LI-DNI
The Analyst, Business Systems provides support to an assigned portfolio in the areas of knowledge management, decision support and in corporate business areas by interpreting business strategies and objectives that support the selection, procurement and implementation of appropriate information systems applications. Analyzes business process reengineering concepts and methods and provides documentation of business requirements on information management projects. Provides analyst support for all phases of assigned systems development and implementation projects including providing hands‑on application support. May lead small information systems projects.
- Provides systems analysis by participating in the establishment of system scope and objectives, conducting feasibility studies, planning or modifying procedures to solve system problems, and preparing detailed specifications for development work. Solves existing systems logic difficulties as required.
- Provides business analysis by performing functions such as workflow analysis, developing business information requirements and models, assisting in defining business scope and objectives, planning, designing, or modifying practical manual and automated business procedures.
- Participates in strategic planning support and change management services by assisting the Manager, Senior Consultant or Consultant on projects that include confidential initiatives that may result in the loss of FTEs and that support the selection, procurement and implementation of appropriate information systems applications; conducts feasibility studies, workload efficiency analysis using formal data gathering techniques; identifies system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
- Under the direction of the Senior Consultant or the Consultant, participates in information systems projects by providing business systems analysis support. May lead small projects.
- Provides third level application support and ensures that the application service level agreement is maintained and meets business expectations and Information Management capabilities.
- Serves on a variety of Fraser Health wide health service delivery area and departmental committees, task groups, internal working teams and corporate projects.
- Maintains knowledge of infrastructure and technologies by remaining aware of current and new technologies.
- Performs other related duties as required.
Bachelor's degree in Health Information Science or Computer Science with two (2) to four (4) years' experience with business and systems analysis or an equivalent combination of education and experience.
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
- Knowledge of information management, business processes, technologies and applications.
- Demonstrated knowledge of the project management process and the systems development life cycle.
- Demonstrated superior skills in data research, gathering, modeling, and business and systems analysis.
- Ability to organize work, problem solve, multitask and meet deadlines.
- Physical ability to perform the duties of the position.
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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