Analyst, Business Improvement

Region of Peel; Caledon, Mississauga, Brampton; Hybrid; CAD 78,000 - 98,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving health services through insightful analysis and strategic planning. As an Analyst in Business Improvement, you will play a crucial role in optimizing services and shaping future health programs. Collaborate with diverse teams, conduct in-depth research, and utilize your analytical skills to drive meaningful change. Enjoy a hybrid work environment, comprehensive benefits, and opportunities for personal and professional growth. This is your chance to make a significant impact in the community while enjoying a supportive and inclusive workplace culture.

Benefits

Comprehensive Health, Dental, and Vision plan

OMERS Pension Plan

3 weeks of vacation per year

3 paid personal days

Flexible hours

Annual performance reviews with merit increases

Tuition reimbursement and development resources

Qualifications

• Minimum of two years of relevant experience in planning, analysis, or process improvement.
• Experience in the health sector and project management certification is an asset.

Responsibilities

• Support various Health Planning and Performance projects.
• Analyze qualitative and quantitative data and prepare concise reports.
• Collaborate with stakeholders across Health Services.

Skills

Research and Analytical Skills

Communication Skills

Project Management

Critical Thinking

Facilitation Skills

Education

University degree in Business, Science, Health, or related field

Tools

MS Office 365 (Visio, Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive)

Job description

Job Description

Analyst, Business ImprovementHealth Services – Health Strategy, Planning and Partnerships

Status: Regular Full-TimeSalary Range: $78,336 – $97,920 per annum (plus comprehensive benefits)Work Mode: Hybrid* (see below for more details)Location: 7120 Hurontario Street, Mississauga, ONHours of Work: 35 hours per week

Drive Change Through Insightful Analysis!Do you thrive in a collaborative environment where strategic thinking, critical analysis, and continuous improvement are valued? Are you passionate about using data, evaluation, and planning to help shape effective health services programs? If so, join our Health Planning and Performance team and help deliver meaningful change across the Health Services department.

As an Analyst, Business Improvement, you’ll support or lead components of planning, analysis, performance measurement, and evaluation projects that help optimize our services and inform future direction.

What You’ll Do:• Support various Health Planning and Performance (HPP) projects (e.g., strategic/business/operational planning, process design and improvement, performance measurement, program evaluation, environmental scans, literature reviews, and data analysis)• Assist in scoping project work and preparing Statements of Work• Support the facilitation and documentation of business process design or improvement sessions (e.g., current state mapping, identifying gaps, future state mapping)• Conduct literature reviews and secondary research to inform planning and evaluation• Develop and administer surveys or lead focus groups to gather feedback and perspectives• Analyze qualitative and quantitative data and prepare concise reports• Collaborate with stakeholders across Health Services and other internal/external partners• Build capacity by sharing best practices and supporting facilitation and knowledge translation• Support delivery of projects within scope, timelines, and standards while managing risks• Stay current on trends and priorities in public health and healthcare sectors• Contribute to the advancement of planning, evaluation, and performance management practices

What You Bring to the Role:

Education & Experience:• University degree in Business, Science, Health, Public Health, Public Administration, or a related field• Minimum of two (2) years of relevant experience in planning, analysis, or process improvement• Experience working in the health sector is an asset• Project management or Lean Six Sigma certification is an asset

Skills & Abilities:• Strong research and analytical skills with the ability to synthesize complex information• Excellent written and verbal communication skills• Collaborative team player with strong interpersonal skills• Ability to think critically and strategically while solving problems• Strong facilitation and engagement skills across all organizational levels• Exceptional organizational skills with the ability to manage multiple priorities• Ability to work independently and meet deadlines in a dynamic environment• Proficient in MS Office 365 applications (Visio, Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive)

Perks That Make Work Rewarding!

At Peel Region, we believe in taking care ofyou. Here's what you'll enjoy when you join our team in the Full-time Role:

• Top-Notch Benefits:Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!
• OMERS Pension Plan:Automatic enrolment to help secure your future with peace of mind.
• Vacation Time That Grows:Start with 3 weeks of vacation per year— because work-life balance is important!
• Personal Days Just for You:Enjoy 3 paid personal days and floating holidays to recharge whenever you need.
• Wellness First:Flexible hours to fit your lifestyle and prioritize your health and well-being.
• Performance Pays Off:Annual performance reviews with merit increases — your hard work is recognized and rewarded!
• Supportive, Respectful Culture:Work in an environment where leadership truly cares and inclusivity is celebrated.
• Learning & Growth:Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.

We’ve got you covered — because we know happy, healthy people do their best work!

Work Mode & Location Details:

In this role, you’ll benefit from a hybrid work arrangement that fosters meaningful in-person connections. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in-person and remote work to balance organizational priorities and employee flexibility.

Note: Your off-site work location must be within the province of Ontario to ensure compliance with regulations and policies.

Interview:Ourrecruitmentprocesswill include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

Be bold. Think big. Make an impact. Apply today to help shape the future of health services at Peel Region!

Ifthis opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please [e-mail]

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.