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The Home Depot Canada

Toronto

On-site

CAD 55,000 - 62,000

Full time

2 days ago

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Job summary

The Home Depot Canada recherche un Analyste Brand Advocate E‑Commerce pour optimiser l’expérience vendeur et client via des analyses de données et du contenu stratégique. Vous travaillerez directement avec les partenaires vendeurs et les équipes internes pour livrer des initiatives basées sur des données.

Ce rôle nécessite une forte compétence en analytique, en présentation aux cadres, et une aptitude à gérer des projets tout en renforçant les relations avec les partenaires et les équipes

Qualifications

Formation universitaire ou équivalent en domaine pertinent.
Capacité à transformer des métriques de vente en insights clairs pour les cadres.
Expérience en eCommerce et merchandising en ligne requise.
Maîtrise d’Excel et aptitude à apprendre des outils d’analytique.

Responsibilities

Créer des tableaux de bord et rapports pour aider les vendeurs partenaires à prendre des décisions basées sur les données.
Être le point de contact dédié pour les partenaires et influencer des décisions stratégiques.
Gérer des projets, créer des tickets et suivre l’avancement avec les équipes internes.

Skills

Data analytics

eCommerce expertise

Excel

PowerPoint

Storytelling with data

Communication claire

Présentation à cadres

Gestion de projet

Relation client

Indépendant/e

Education

Bachelors degree or equivalent

Tools

Looker

Tableau

Adobe Analytics

Excel

PowerPoint

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Title: ECommerce Brand Advocate Analyst

Position Overview

The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.

As an eCommerce expert, you’ll play a pivotal role in driving results that will positively impact the shopping experience for our DIY and Pro customers. You’ll work directly with some of Home Depot’s largest vendor partners and collaborate with internal cross-functional teams to develop and implement data-driven content and business strategies.

Key Responsibilities

Strategic Business Analyst
You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.

The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.

Skills required: Ability to turn sales metrics into insights that are easily understood by executive audiences, expertise in eCommerce and content best practices, experience with Excel and aptitude to learn other analytics tools.
Account Manager
As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and influencing strategic decisions.

You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.

Skills required: Ability to communicate clearly and concisely, engaging presentation skills, build relationships with stakeholders at all levels, diplomatically navigate difficult conversations.
Project Management
As part of project management, you will create tickets, follow‑up on project status with internal teams and occasionally help to populate forms for back‑end data quality.

Create and manage a detailed project plan and goal tracker in consultation with your vendor(s) and internal stakeholders.

Skills required: Ability to prioritize competing projects, detail oriented and organized, self‑motivated to drive results based on vendor needs and priorities.

Competencies

Communicates Effectively
Action Oriented
Drives Results
Plans and Aligns
Collaborates

Skills

Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
Clear, Concise and Persuasive Communication
Confident presenting to larger groups (20+ attendees) including senior‑level executives.
Engaging storyteller with ability to navigate difficult conversations.
Client‑facing experience an asset.
Aptitude for Data Analytics & eCommerce Expertise
Understanding of key eCommerce sales metrics and content best practices.
Intermediate to advanced Excel and PowerPoint skills.
A passion for Analytics and an aptitude to learn analytics tools such as Looker, Tableau and Adobe Analytics
Organization and Project Management Skills
Effectively prioritize projects with a high volume of competing requests.
Ability to work independently in ambiguous situations without a clear roadmap.