Amenities Concierge (Mandarin/Cantonese) — Evening Shift

Different Technologies Pty Ltd.; Richmond; On-site; CAD 60,614,000 - 66,125,000; Full time

Job summary

Different Technologies Pty Ltd. is seeking an Amenities Concierge in Richmond, BC to deliver exceptional resident service while handling amenity room bookings and daily operations.

The role emphasizes bilingual Chinese language skills and a focus on community engagement. The position requires experience in hospitality or customer service, leadership when relevant, and the ability to multitask in a fast-paced building environment.

Qualifications

• Fluent in Mandarin and Cantonese is mandatory.
• Flexibility and prompt responsiveness in handling requests.
• Experience in hospitality, customer service, or related fields is required.
• Leadership experience or managing concierge teams is preferred.
• Ability to multitask and work well under pressure.
• Strong problem-solving and organizational skills; basic computer proficiency.

Responsibilities

• Assist residents with booking amenities and related requests.
• Monitor access to property, amenity rooms, and gym; ensure safety and close gym after hours.
• Coordinate with service providers for maintenance or repairs.
• Plan and coordinate community events to foster resident engagement.
• Handle reservations, records, and resident communications.
• Respond to emergencies and guide residents on safety protocols.

Skills

Mandarin Cantonese fluency

Customer service

Leadership experience

Multitasking

Problem solving

Tools

Microsoft Office

Scheduling software

Job description

Different Technologies Pty Ltd. is seeking an Amenities Concierge in Richmond, BC to deliver exceptional resident service while handling amenity room bookings and daily operations.

The role emphasizes bilingual Chinese language skills and a focus on community engagement. The position requires experience in hospitality or customer service, leadership when relevant, and the ability to multitask in a fast-paced building environment.