Ambassador (McArthur Glen Outlets)

Bestseller Group; Richmond; Hybrid; CAD 19,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Performance payout

Training programs

Flexible schedule

Job summary

JACK & JONES at McArthur Glen Outlets in Richmond, BC is seeking a Sales Ambassador to deliver a memorable customer experience. You’ll be the go-to expert on the brand, guiding customers through our collections and sharing styling tips.

The role offers in-store training, flexible retail hours (including peak periods and holidays), a 50% family discount, and the opportunity to earn additional compensation when sales targets are met.

Qualifications

• Thrives in a fast-paced retail environment.
• Able to stand for long periods.
• Excellent communication and social skills.
• Flexible to work retail hours, including peak times and holidays.

Responsibilities

• Build relationships with customers and provide service with style and confidence.
• Guide customers through collections and help them find looks they love.
• Share product knowledge and styling tips to elevate the experience.
• Promote and proudly serve customers with top-notch service in your own style.
• Stay up to date on promotions and help drive sales with positivity.
• Represent JACK & JONES with attitude, appearance, and service.

Job description

Position: Sales Ambassador, JACK & JONES
Reports to:Team Leader
Location: McArthur Glen Outlets, Richmond, BC

Compensation: Starts at 16,80$ per hour

At JACK & JONES, we are fast paced and guaranteed to keep you on your toes! You’re more than just an ambassador — you’re a storyteller, a trendsetter, and a key part of delivering an unforgettable customer experience. You’ll be the go-to expert on our brand, helping customers feel confident and stylish while making genuine connections on the floor.

What's in it for you:

• You get a 50% discount in-store and online for you and your family.
• At JACK&JONES you can earn additional compensation when your sales reach a minimum of $500 during your work shift.
• Access to training and professional development programs.
• Enjoy a flexible schedule and a pleasant working environment – you'll have fun and make friends!

What you'll be doing:

• Build relationships with our customers and provide service with limitless possibilities, inspired by style, confidence, and conviction.
• Guide customers through our collections and help them find looks they love.
• Share product knowledge and styling tips to elevate the experience.
• Promote and proudly serve our customers in your unique style, offering top-notch customer service.
• Stay up to date on promotions and help drive sales with positivity.
• Represent the brand proudly — in attitude, appearance, and service.

What we're looking for:

• Thrive in a constantly moving environment.
• Ability to stand for long periods of time.
• Have excellent communication skills and social vibes - you enjoy connecting with people!
• Be flexible to work retail hours (regular, peak, even holidays).

Thanks in advance for your interest, and we hope to see you soon!

ABOUT JACK & JONES
JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.
JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX.
JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.bestseller.com.