Amazon Sales & Marketplace Manager

Upper Canada Soap; Mississauga; Hybrid; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, Vision and EAP

Hybrid work schedule

Product discounts

Corporate discounts

Supportive team environment

Job summary

Upper Canada Soap is seeking an experienced Amazon & E-commerce Sales Specialist to own the Amazon business across North America and the UK, driving strategy, profitability and channel growth.

You will optimize 1P Vendor Central operations while supporting 3P Seller Central activities, with full lifecycle management from product setup to P&L performance.

Qualifications

• 2–4+ years hands-on Vendor Central experience with forecasting, inventory planning and growth.
• Experience managing 1P and 3P accounts, including pricing and compliance.
• Proven ability to improve sales, profitability, and operational performance on Amazon.
• Strong Excel, reporting, and ability to translate data into practical action plans.
• Experience with PPC, SEO, PDP optimization, A+ content, and keyword research.
• Familiarity with tools like Sellerboard, Jungle Scout, Helium 10, DataHawk, Keepa.

Responsibilities

• Own Amazon 1P (Vendor Central) and 3P (Seller Central) accounts across North America and UK.
• Analyze sales, traffic, conversion, advertising, inventory, and profitability data to identify growth opportunities.
• Plan and execute launches, promotions, and seasonal events; manage pricing and account health.
• Create and optimize product detail pages, titles, bullets, descriptions, and A+ content; ensure brand consistency.
• Plan Sponsored Products, Sponsored Brands and other campaigns; manage budgets and bids.
• Forecast inventory needs; collaborate with supply chain on replenishment and fulfillment.

Skills

Amazon expertise

Vendor Central

Forecasting

Inventory planning

Data analysis

Excel

SEO & keyword research

PDP & A+ content

Advertising optimization

Written communication

Seller tools (Keepa/Jungle Scout/Hel 4

Tools

Seller Central

Jungle Scout

Helium 10

DataHawk

Keepa

Sellerboard

Job description

At Upper Canada Soap, we've been creating innovative bath, beauty, and lifestyle products for over 55 years. With beloved brands like MasqueBAR, Vintage Cosmetic, Erase Your Face, Danielle Beauty, and Yes Studio, our products are sold worldwide across major retailers and marketplaces. We're passionate about building brands that excite customers, and Amazon is a critical channel for our next phase of growth.

We are looking for an experienced Amazon & E-commerce Sales Specialist who has been employed at Amazon and brings a strong understanding of the company's internal processes, systems, and marketplace operations. The ideal candidate will have deep, hands-on experience with Amazon's 1P Vendor Central business, as growing our 1P business is an immediate strategic priority. Experience with Seller Central, 3P is also valuable.

YOUR ROLE IN THE COMPANY:

In this role, you will own the Amazon business across North America and the UK, with direct accountability for Amazon strategy, sales performance, profitability, and overall channel growth. Your primary focus will be growing our 1P Vendor Central business while also supporting our 3P Seller Central operations.

Drawing on your experience from within Amazon, you will develop and execute the Amazon strategy, navigate backend processes, optimize marketplace operations, and identify opportunities to drive sustainable sales and profitability.

You will manage the full lifecycle of our Amazon presence, including product setup, SKU launches, PDP optimization, advertising, inventory planning, compliance, reporting, and P&L performance. You will be accountable for translating Amazon strategy into measurable business results.

AS WELL AS:

Amazon 1P & 3P Account Management

• Manage the company's Amazon business across Vendor Central (1P) and Seller Central (3P), applying prior Amazon experience to navigate platform processes and requirements.
• Oversee item setup, catalogue and content updates, pricing, inventory coordination, compliance, and account maintenance.
• Resolve account health, listing, suppression, compliance, chargeback, shortage, deduction, and other operational issues through case management and escalation.
• Identify process improvements and stay current on Amazon policies, tools, and marketplace opportunities.

Sales, Profitability & Growth

• Own Amazon sales performance and contribute to revenue, margin, and profitability targets.
• Analyze sales, traffic, conversion, advertising, inventory, and profitability data to identify growth opportunities.
• Develop and execute plans for priority brands, categories, SKUs, launches, promotions, and seasonal events.
• Monitor pricing, competition, and marketplace trends; report on revenue, margin, ROAS, ACOS/TACOS, conversion, inventory health, and rankings.
• Recommend actions based on how Amazon's marketplace and product systems operate.

Listings, Content & Advertising

• Manage and optimize product detail pages across the assortment, including launches and listing refreshes.
• Create and improve SEO-focused titles, bullets, descriptions, backend keywords, A+ content, imagery, and product claims in line with Amazon standards and brand guidelines.
• Use keyword research, customer insights, and performance data to improve visibility, conversion, and customer experience.
• Plan and optimize Sponsored Products, Sponsored Brands, Sponsored Brands Video, and Sponsored Display campaigns. Manage budgets, bids, keywords, targeting, and structure to support profitable growth.
• Recommend and manage advertising and promotional opportunities; report results and next steps.

Inventory, Operations & Expansion

• Forecast inventory needs using sales trends, advertising, promotions, seasonality, and launch plans.
• Partner with supply chain and logistics teams on replenishment, shipments, FBA inventory, sell-through, stranded inventory, and inventory health.
• Help ensure packaging, labeling, compliance, and fulfilment requirements are met; flag risks to sales and operations.
• Assess growth opportunities on Walmart.com, TikTok Shop, and other relevant marketplaces based on potential, operational fit, and profitability.
• Manage relationships with Amazon, marketplace partners, agencies, and service providers, including Front Row and Sol Retail where applicable.
• Work with marketing, creative, product, operations, logistics, finance, and leadership teams to deliver marketplace plans.
• Serve as an internal Amazon subject matter expert and clearly communicate processes, opportunities, risks, results, and recommendations.

OUR IDEAL CANDIDATE:

• Previous employment at Amazon is required.
• 2-4+ years of hands-on Vendor Central experience is strongly preferred, including account management, forecasting, inventory planning, compliance, and growth.
• Proven experience contributing to Amazon strategy, sales, profitability, and operational performance.
• Experience with Amazon PPC, listing optimization, SEO, keyword research, PDP and A+ content, and conversion improvement.
• Familiarity with cases, account health, listing issues, chargebacks, shortages, deductions, and inventory problems.
• Strong analytical, Excel, reporting, and written communication skills; able to turn data into practical action plans and create SEO-focused product copy.
• Experience with Sellerboard, Jungle Scout, Helium 10, DataHawk, Keepa, or similar tools.

WHAT YOU'LL NEED TO SUCCEED:

• Amazon expertise: Understand Amazon's systems, workflows, requirements, and the differences between 1P and 3P.
• Commercial focus: Grow sales while protecting margin and profitability, with accountability for results.
• Analytical and creative thinking: Use data to improve listings, advertising, content, and sales strategy.
• Operational discipline: Manage details and resolve account, inventory, compliance, and financial issues with accuracy and urgency.
• Ownership and adaptability: Act proactively, test and learn, and respond to marketplace changes.
• Collaboration: Work effectively across teams and explain Amazon processes clearly to colleagues and partners.

WHAT TO EXPECT AT OUR OFFICES:

• Work alongside a passionate and supportive team that values creativity, innovation, and teamwork.
• Experience a fast-paced, entrepreneurial setting where no two days are the same, and new ideas are always welcome.
• Support from Marketing, Social Media, and Product teams who are just as passionate as you are about building brands people love.

WHY YOU'LL WANT TO JOIN OUR TEAM:

• Health, Dental, Vision and Employee Assistance Plan (EAP) benefits
• Hybrid work schedule -in person to start.
• Product discounts and Corporate discounts
• Supportive team environment
• A growing industry

Salary range:$70,000 -$95,000