AJISS Maintenance Support Technician (New Grad)

Thales; Esquimalt; Hybrid; CAD 57,750 - 63,000; Full time

Benefits offered by this job

Extended Health

Dental

HSA

Life Insurance

AD&D

Short-term Disability

Cancer Care Program

Travel Insurance

Employee Assistance Plan

Well-Being program

RRSP matching

TFSA

Job summary

Thales in Victoria, BC is seeking a Maintenance Support Technician, an entry‑level role for a new graduate. The position supports maintenance activities onboard naval vessels and coordinates documentation and findings with the Service Delivery Team.

The role offers exposure to marine maintenance, project coordination, and data management within a hybrid work environment in Victoria. Strong communication and organizational skills are essential.

Qualifications

• A recent graduate with an Engineering degree or a technical diploma in Project Management, Engineering Technology, Maritime Studies or related marine technical field.
• Demonstrated ability to work with and organize data sets with a high degree of accuracy.
• Strong communication and reporting skills with the ability to interface between internal and external stakeholders.
• Strong organizational and time management skills, capable of balancing multiple priorities in a fast-paced waterfront environment.
• A natural collaborator who fosters cooperative working relationships across multi-disciplinary teams.
• Strong computer literacy with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Draft Statements of Work (SOW) for defect resolution and review maintenance instructions for clarity and completeness.
• Support Ship Maintenance Leads in tracking documentation and notifications across Thales tools for data consistency.
• Execute actions to maintain workflow momentum for maintenance activities and Quick Response defects.
• Assist in organizing Objective Quality Evidence (OQE) to support internal close-out processes and consolidate documentation.
• Attend weekly Plan of the Week (PLOW) meetings to capture and distribute accurate minutes.
• Gather data and present materials for Material State Disclosure Conferences (MSDC) and KPI reviews.
• Comply with HS&E requirements and promote Thales’s health, safety, and environmental programs.

Skills

Engineering degree

Technical diploma

Data organization

Communication skills

Time management

Collaborative

MS Office

Education

Engineering degree or technical diploma

Tools

SAP/DRMIS

MAXIMO

JIRA

Job description

Location: Victoria - 905 Ellery, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

This is a hybrid role in Victoria, BC.

Position Summary

Reporting to the Waterfront Manager (BC), the Maintenance Support Technician is an entry level development role designed for a motivated new graduate to assist in the management and resolution of maintenance activities identified onboard the Arctic and Offshore Patrol Vessels (AOPV) and Joint Support Ships (JSS) under the current In-Service Support Program (AJISS). This role assists with the preparation, execution, and close out of maintenance activities, including Preventative and Corrective maintenance, for all day to day data operations. The Maintenance Support Technician will also act as the key administrative link for the Service Delivery Team, assisting in organizing Objective Quality Evidence (OQE), taking meeting minutes and tracking defect workflows. This position offers a direct pathway to developing comprehensive marine maintenance and project coordination expertise.

Key Areas of Responsibility

• Assist in drafting Statements of Work (SOW) for defect resolution and reviewing maintenance instructions to ensure service providers have sufficient information to complete assigned tasks.
• Support the Ship Maintenance Leads in tracking documentation and notifications throughout Thales tools, supporting the alignment of technical databases to ensure data consistency across the fleet.
• Execute assigned actions in Thales tools to ensure workflow momentum for all maintenance activities and Quick Response defects assigned to the team.
• Assist with organizing the necessary Objective Quality Evidence (OQE) to support the internal close-out processes and to consolidate all work related documentation within Thales tools.
• Attend weekly Plan of the Week (PLOW) meetings with internal and external stakeholders to capture, format and distribute accurate meeting minutes.
• Assist in gathering data and presenting materials for the Material State Disclosure Conferences (MSDC) and key performance metric reviews.
• Health, Safety & Environment: comply with all relevant HS&E legislative requirements, policies, procedures and framework to prevent or minimize accidental exposures to self, colleagues, visitors and/or the environment; promote Thales’s Health, Safety and Environmental programs by demonstrating HS&E leadership in a professional and supportive manner.
• Other duties as assigned from time to time.

Basic Qualifications

• A recent graduate with an Engineering Degree or a technical diploma in Project Management, Engineering Technology, Maritime Studies or a related marine technical field from a recognized university or college program.
• Demonstrated ability to work with and organize data sets with a high degree of accuracy.
• Strong communication and reporting skills with the ability to confidently interface between various internal and external stakeholders.
• Strong organizational and time management skills, capable of balancing multiple support priorities in a fast-paced waterfront environment.
• A natural collaborator who fosters cooperative working relationships across multi-disciplinary teams.
• Strong computer literacy, with proven experience with Microsoft products especially Word, Excel and PowerPoint.

Preferred Qualifications

• A foundational understanding of Marine Maintenance, defect resolution or general project coordination principles.
• Previous experience with document management or enterprise systems (SAP/DRMIS, MAXIMO, JIRA).
• Prior co‑op internship, or educational projects within the defense, military or marine maintenance/ship repair sectors.

Physical Demands

Predominantly office based, but will also be required to work onboard Naval Vessels, or remotely (including from home). Must undertake inspections, including confined space entry on Naval ships involving bending and twisting, and may also require working at heights. Must meet all federal government requirements to access Canadian government facilities, including Naval Dockyards.

Special Position Requirements

• Schedule: 40 hours per week during core business hours Monday‑Friday.
• Physical environment: office or onboard Naval ships alongside in harbor, or at sea; must meet all federal government requirements to access Canadian government facilities, including naval dockyards.
• Travel: occasional domestic or international travel may be required, including access to government facilities and assets, such as naval vessels.
• Customer location based or site visits: required to visit shipyards and Naval Dockyards during work periods.
• Personal or company/pool vehicle usage: not applicable.

Regulatory Compliance Requirements

• Access to hardware, software, technology or technical data controlled under the Canadian Export Control List, ITAR or EAR.
• Positive Controlled Goods assessment under the Canadian Controlled Goods Program.
• Maintain Security Clearance at the NATO Secret Level.
• COVID‑19 vaccine required.

What We Offer

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short‑term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well‑Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long‑Term Disability.
• Employee discounts on home, auto, and gym membership.

We use artificial intelligence‑enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash 57,750.00 - 63,000.00 CAD Annual.