MWAV Maintenance Support Technician (New Grad)

Thales Canada; Quebec; Hybrid; CAD 55,000 - 65,000; Full time

Job summary

Thales Canada is seeking a MWAV Maintenance Support Technician, New Grad, in Victoria, BC. This hybrid role supports maintenance activities onboard MWAV vessels, reports to the Waterfront Manager, and serves as the administrative link for the Service Delivery Team.

The position provides experience in planning, execution, and close-out of preventative and corrective maintenance, along with organizing OQE, meeting minutes, and defect workflows, paving a path to marine maintenance and project

Qualifications

• Recent graduate with engineering degree or technical diploma in maritime-related field.
• Ability to work with and organize data sets accurately.
• Strong communication and reporting skills; able to interface with stakeholders.
• Strong organizational and time-management skills; can balance priorities in waterfront environment.
• Collaborative, cross-disciplinary teamwork skills; proficient with Microsoft Office.

Responsibilities

• Draft Statements of Work for defect resolution with sufficient task information.
• Track documentation and notifications in Thales tools; align technical databases.
• Execute actions in Thales tools to maintain workflow momentum and defect resolution.
• Organize Objective Quality Evidence to support close-out processes.
• Attend weekly Plan of the Week meetings and record meeting minutes.
• Prepare data and materials for MSDC and KPI reviews.

Skills

Data organization

Communication

Time management

Collaboration

MS Office

Education

Engineering degree

Technical diploma in PM/Engineering related

Tools

SAP/DRMIS

MAXIMO

JIRA

Job description

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

MWAV Maintenance Support Tech- New Grad

Victoria, BC- Hybrid

Regulatory Compliance Requirements

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR.
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program.
• Required to obtain and maintain a Security Clearance at the NATO Secret Level.

Position Summary

We have a current vacancy for a Maintenance Support Technician, an entry level development role designed for a motivated new graduate to assist in the management and resolution of maintenance activities identified onboard MWAV vessels reporting to the Waterfront Manager.

This role assists with the preparation, execution, and close out of maintenance activities, including Preventative and Corrective maintenance, for all day-to-day data operations. The Maintenance Support Technician will also act as the key administrative link for the Service Delivery Team, assisting in organizing Objective Quality Evidence (OQE), taking meeting minutes and tracking defect workflows. This position offers a direct pathway to developing comprehensive marine maintenance and project coordination expertise.

Key Areas of Responsibility

The MWAV Maintenance Support Technician will be responsible for:

• Assist in drafting Statements of Work (SOW) for defect resolution and reviewing maintenance instructions to ensure service providers have sufficient information to complete assigned tasks;
• Supporting the Ship Maintenance Leads in the tracking of documentation and notifications throughout Thales tools as required, supporting the alignment of technical databases to ensure data consistency across the fleet;
• Executing assigned actions in Thales tools to ensure workflow momentum for all maintenance activities and Quick Response defects assigned to the team;
• Assisting with the organizing of the necessary Objective Quality Evidence (OQE) to support the internal close-out processes and to assist in the consolidation of all work related documentation within Thales tools
• Attending weekly Plan of the Week (PLOW) meetings with internal and external stakeholders to assist with capturing, formatting and distributing accurate meeting minutes; and
• Assisting in gathering data and presentation of materials for the Material State Disclosure Conferences (MSDC) and key performance metric reviews.
• Health, Safety & Environment Comply with to all relevant HS&E legislative requirements, policies, procedures and framework with the intent of preventing or minimizing accidental exposures to self, colleagues, visitors and/or the environment.
• Promote Thales’s Health, Safety and Environmental programs by demonstrating HS&E Leadership in a professional and supportive manner.
• Other duties as assigned from time to time.

Minimum Qualifications

• A recent graduate possessing an Engineering Degree or a technical diploma in Project Management, Engineering Technology, Maritime Studies or a related marine technical field from a recognized university or college program;
• Demonstrated ability to work with and organize data sets with a high degree of accuracy;
• Strong communication and reporting skills with the ability to confidently interface between various internal and external stakeholders;
• Strong organizational and time management skills, capable of balancing multiple support priorities in a fast-paced waterfront environment;
• A natural collaborator who fosters cooperative working relationships across multi-disciplinary teams; and
• Strong computer literacy, with proven experience with Microsoft products especially Word, Excel and PowerPoint essential.

Preferred Qualifications

• A foundational understanding of Marine Maintenance, defect resolution or general project coordination principles is desirable.
• Previous experience with document management or enterprise systems (SAP/DRMIS, MAXIMO, JIRA) desirable.
• Prior co-op internship, or educational projects within the defense, military or marine maintenance /ship repair sectors desirable.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: 40 Hours per week during Core Business Hours Monday-Friday.

Physical Environment: Office or onboard Naval ships alongside in harbor, or at sea, therefore must meet all federal government requirements to access Canadian government facilities, including naval dockyards

Will be required to undertake inspections, including confined space entry, on Naval ships involving bending and twisting. Tasks may also require working at heights.

Must meet all federal government requirements to access Canadian government facilities, including Naval Dockyards

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) $55,000 - $65,000 CAD Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Why Join Us?

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

Company paid holidays, vacation days, and paid sick leave.

Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.