Airport Applications Specialist

Wipro Ltd.; Mississauga; Vor Ort; CAD 77.000 - 85.000; Vollzeit

Zusammenfassung

Wipro Ltd. in Mississauga, Canada, is seeking an Airport Applications Specialist to provide L2/L3 support for airport operational software across systems such as RMS, ACDM, FIDS, BHS, CAD, IOCC, SCADA, and CDF.

You will coordinate incidents, changes, and vendor activities to ensure continuous operations. The role demands airport domain experience and strong ServiceNow usage, with 5–8 years in relevant environments.

Qualifikationen

• Airport domain experience required.
• Airport operational applications support.
• Incident, problem and change management.
• ServiceNow usage experience.
• Vendor management exposure.
• L2/L3 application support.

Aufgaben

• Provide L2/L3 support for airport operational applications and integrations.
• Manage incidents, service requests, RCA activities, problem management, and operational escalations.
• Coordinate with airport stakeholders, vendors, infrastructure, network, security, and project teams.
• Support airport operational systems including IOCC, CAD, CDF, SCADA, RMS, ACDM, FIDS, AVDGS, and Baggage applications.
• Execute failovers, DR exercises, maintenance activities, upgrades, patching, and operational readiness activities.

Kenntnisse

Airport domain

Airport app support

Incident mgmt

ServiceNow

Vendor management

L2/L3 support

Tools

RMS

ACDM

FIDS

AVDGS

Baggage systems

CAD

IOCC

SCADA

CDF

Jobbeschreibung

Job Title: Airport Applications Specialist

Posting Start Date: 11/6/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Job Summary: Seeking experienced Airport Domain professionals to support mission-critical Airport Operational Systems. The role involves L2/L3 application support, incident and problem management, vendor coordination, operational readiness, change management, and stakeholder engagement across airport operations portfolios including CDF, SCADA, IOCC, CAD, RMS, ACDM, AVDGS, FIDS, and Baggage systems.

Mandatory Skills

• Airport Domain Experience (Mandatory)
• Airport Operational Applications Support
• Incident, Problem & Change Management
• ServiceNow
• Vendor Management
• L2/L3 Application Support

Hands-on Experience in One or More of:

• RMS (Resource Management System)
• ACDM (Airport Collaborative Decision Making)
• FIDS
• AVDGS
• Baggage Systems / BHS
• CAD (Computer Aided Dispatch)
• IOCC Operational Systems
• SCADA Systems
• CDF (Central De-Icing Facility)

Key Responsibilities

• Provide L2/L3 support for airport operational applications and integrations.
• Manage incidents, service requests, RCA activities, problem management, and operational escalations.
• Coordinate with airport stakeholders, vendors, infrastructure, network, security, and project teams.
• Support airport operational systems including IOCC, CAD, CDF, SCADA, RMS, ACDM, FIDS, AVDGS, and Baggage applications.
• Execute failovers, DR exercises, maintenance activities, upgrades, patching, and operational readiness activities.

Mandatory Skills: Airports .

Experience: 5-8 Years .

The expected compensation for this role ranges from CAD 77000 to CAD 85000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.