TECHNICAL LEAD L1(CONTRACT)

Wipro; Alliston; On-site; CAD 77,000 - 120,000; Full time

Job summary

Wipro Limited in Canada is seeking an experienced L3 Support Engineer to provide Java, JavaScript, and Tomcat-based application support. You will troubleshoot incidents, analyze logs, and collaborate with business users to resolve issues in complex environments.

This role requires 8+ years of software development/support experience, strong cross-technology troubleshooting, and the ability to work on legacy enterprise applications.

Qualifications

• 8+ years of software development/support experience.
• Strong troubleshooting capabilities across multiple technologies.
• Experience supporting legacy enterprise applications.

Responsibilities

• Provide L3 support for Java, JavaScript, and Tomcat-based applications.
• Support backend databases and application environments.
• Investigate data discrepancies and transaction failures.
• Perform SQL queries for troubleshooting and validation.
• Monitor and troubleshoot integration flows between applications.
• Resolve interface and data synchronization issues.
• Troubleshoot production incidents and restore services promptly.
• Analyze application logs and identify root causes of issues.
• Perform minor code enhancements and bug fixes.
• Support deployment activities and release validations.
• Collaborate with business users to understand issues and explain system behavior.
• Investigate ticket flow issues, integration failures, and application performance concerns.
• Document fixes, workarounds, and support procedures.
• Participate in occasional after-hours deployment and incident support.

Skills

Java/J2EE

JavaScript

Web application architecture

SQL and database troubleshooting

Log analysis

Version control systems

Tools

Boomi Integration Platform

Remedy

Tomcat Application Server

SQL Server

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

• Provide L3 support for Java, JavaScript, and Tomcat-based applications.
• Support backend databases and application environments.
• Investigate data discrepancies and transaction failures.
• Perform SQL queries for troubleshooting and validation.
• Monitor and troubleshoot integration flows between applications.
• Resolve interface and data synchronization issues.
• Troubleshoot production incidents and restore services promptly.
• Analyze application logs and identify root causes of issues.
• Perform minor code enhancements and bug fixes.
• Support deployment activities and release validations.
• Collaborate with business users to understand issues and explain system behavior.
• Investigate ticket flow issues, integration failures, and application performance concerns.
• Document fixes, workarounds, and support procedures.
• Participate in occasional after-hours deployment and incident support.

Required Skills

Technical

• Java, J2EE
• JavaScript
• Boomi Integration Platform
• Remedy
• SQL Server / Relational Databases
• Java-based Application Support
• Tomcat Application Server
• HTML/CSS
• Web Application Architecture
• SQL and Database Troubleshooting
• Log Analysis and Debugging
• Version Control Systems

Functional

• Telecom BSS application support
• Incident management
• Root cause analysis
• Release support

Experience

• 8+ years of software development/support experience.
• Strong troubleshooting capabilities across multiple technologies.
• Experience supporting legacy enterprise applications.

Mandatory Requirements

• Eligible for Canadian Government Level 2 Secret Clearance.
• Minimum 10 years residency in Canada preferred.
• Strong written and verbal communication skills.

Mandatory Skills: Fullstack Java Enterprise.Experience: 5-8 Years.The expected compensation for this role ranges from CAD 77000 to CAD 120000 .Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.