Airline Ground Operations Supervisor

GAT Airline Ground Support; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A ground support service company in Metro Vancouver is seeking a Customer Service Supervisor to oversee airline operations, ensuring compliance with safety regulations and efficient equipment management. Key responsibilities include monitoring ground support tasks, managing personnel evaluations, and liaising with airline customers. The ideal candidate must have experience in airline customer service and a high school diploma. This role requires flexibility in working hours and a valid driver's license.

Qualifications

• Strong understanding of the airline customer service environment.
• Proven track record in supervising, managing, and evaluating personnel.
• Ability to navigate and utilize electronic devices effectively.

Responsibilities

• Supervise airline customer service operations and functions.
• Monitor safe and efficient operation of ground support equipment.
• Co-ordinate activities with airline customers and local authorities.

Skills

Airline Customer Service understanding

Supervisory experience

Operational planning

Basic computer literacy

Ability to follow safety regulations

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A ground support service company in Metro Vancouver is seeking a Customer Service Supervisor to oversee airline operations, ensuring compliance with safety regulations and efficient equipment management. Key responsibilities include monitoring ground support tasks, managing personnel evaluations, and liaising with airline customers. The ideal candidate must have experience in airline customer service and a high school diploma. This role requires flexibility in working hours and a valid driver's license.